that is a bold statement and verry not true - i have it working since months now, and since my server is rebooted daily, i have to also reconect it dayly
though sometimes it take a whil i allways get up ... so it must be your connection or settings or some kind of bugg that only affects you (since i havn't heard it from any one is).
try to remove your subscribtion maybe try a diferent name... and please describe in detail what and how your are doing it so people may find your error or any related bugg.
also please try to be paccient as this support forum is based on free vulantary support and lots of us have other tasks jobs or specialties at hand.
im sorry that my expertise doesn't allow me to help you further - but please bare with it.