Author Topic: Can't access from outside  (Read 2958 times)

yokobr

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Can't access from outside
« on: May 30, 2011, 03:45:21 pm »
Hey guys..
well, i can't access my zentyal gateway from outside. Well, i tryed to change that firewall rules, did "accept" to all incoming protocols i need (ssh, ftp) from any ip to any ip... and nothing happens. This is my second fresh install, and still no access.

Josep

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Re: Can't access from outside
« Reply #1 on: May 30, 2011, 04:25:34 pm »
You want to enable the rules in "Filtering rules from internal networks to Zentyal" and/or "Filtering rules from external networks to Zentyal".
Also, check whether there is some other firewall between you and your server that may be filtering the data.

yokobr

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Re: Can't access from outside
« Reply #2 on: May 30, 2011, 04:38:18 pm »
uhh... nope, my router is ok... It gives access to my window$ server 2003 :/
and i've changed that rules.
It's in portugues BR, so, where's "Qualquer", read "Any".

yokobr

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Re: Can't access from outside
« Reply #3 on: May 30, 2011, 04:39:11 pm »
This screenshot is from "External Networks to Zentyal"

Josep

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Re: Can't access from outside
« Reply #4 on: May 30, 2011, 05:22:26 pm »
Sorry, can't see the attachment.

About being able to access the Windows Server 2003, it means that your router is properly configured to access that particular server and nothing else. That doesn't mean that it will work (or not) for another server. This is something that you have to do for it to work.
So, you can't access your server from the outside (out of your home/company) but you can access it from inside (from your LAN), right?

yokobr

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Re: Can't access from outside
« Reply #5 on: May 30, 2011, 05:48:40 pm »
Yep. I've called my ISP, and they helped me... my router firewall is disabled, and it's properly configured.
I can access ssh, http and https from internal network, but i cannot upload files by ftp (even from internal). And no access at all from outside of my lan.
Thanks in advance!

Josep

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Re: Can't access from outside
« Reply #6 on: May 31, 2011, 10:15:41 am »
So ... your access problem is "only" restricted to uploading files via FTP, correct?
Is FTP properly configured and running?
Have you created the users?
You should try accessing the FTP from a command prompt and see what the server responds. Same goes for the logs on the server. It could be a permissions issue and these logs will allow you to pinpoint the exact cause.