Not receiving incoming email

[zenu]

Hello Zentyal community.

I'm having a problem receiving email... Its just not coming in! I can send Email but it just doesnt come in.

I'm using Zarafa for webmail.

My mail.log
Mar  1 23:05:32 athena postgrey[1055]: Process Backgrounded
Mar  1 23:05:32 athena postgrey[1055]: 2011/03/01-23:05:32 postgrey (type Net::Server::Multiplex) startin
g! pid(1055)
Mar  1 23:05:32 athena postgrey[1055]: Binding to TCP port 10023 on host localhost#012
Mar  1 23:05:32 athena postgrey[1055]: Setting gid to "122 122"
Mar  1 23:05:32 athena postgrey[1055]: Setting uid to "111"
Mar  1 23:06:49 athena postfix/master[3142]: daemon started -- version 2.7.0, configuration /etc/postfix
Mar  1 23:06:50 athena dovecot: Dovecot v1.2.9 starting up (core dumps disabled)
Mar  1 23:15:58 athena postfix/master[3142]: terminating on signal 15
Mar  1 23:15:58 athena postfix/master[5120]: daemon started -- version 2.7.0, configuration /etc/postfix
Mar  1 23:15:58 athena dovecot: imap-login: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: last message repeated 2 times
Mar  1 23:15:58 athena dovecot: pop3-login: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: managesieve-login: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: pop3-login: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: managesieve-login: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: managesieve-login: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: dovecot: Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: auth(default): Killed with signal 15 (by pid=1 uid=0 code=kill)
Mar  1 23:15:58 athena dovecot: dovecot: I/O leak: 0xdfe810 (20)
Mar  1 23:15:58 athena dovecot: Dovecot v1.2.9 starting up (core dumps disabled)

Under Mail -> General  all the Mail retrieval services  are enabled.

[sstrachan]

same issue here.  I see the incoming mail in the mail log, but it does not show in roundcube webmail.
There is nothing in the user folder.
I created new users and checked and rechecked the permissions, but the server seems to just drop the messages and i don't know why.  I am trying to figure where it is dropping the messages.  Since ebox loggs the incoming mail, it seems like the messages are dropping because ebox cannot deliver them to the user folder.
Is my logic on the right track?

[christian]

I'm having a problem receiving email... Its just not coming in! I can send Email but it just doesnt come in.
I'm using Zarafa for webmail.
Under Mail -> General  all the Mail retrieval services  are enabled.

For one single domain, you just can't have both Zarafa and mail retrieval services enable 
It's either Zarafa or POP/IMAP.

Have a look at this, it may help you to understand.
http://forum.zentyal.org/index.php/topic,7927.msg32564.html#msg32564

[christian]

same issue here.  I see the incoming mail in the mail log, but it does not show in roundcube webmail.
There is nothing in the user folder.
I created new users and checked and rechecked the permissions, but the server seems to just drop the messages and i don't know why.  I am trying to figure where it is dropping the messages.  Since ebox loggs the incoming mail, it seems like the messages are dropping because ebox cannot deliver them to the user folder.
Is my logic on the right track?

I don't know if your logic is on the right track because you don't explain what is configured neither show any log or problem (aside that you can't see any mail but where?
I also don't understand what kind of permission you have to look at...
It looks like you have only standard mail service (I mean no Zarafa) but I'm not sure.

[jsalamero]

Yes, probably you have not selected the mail domain in Groupware if you want to see incoming mail in WebAccess, the other way around if you want to see in Roundcube.