First of all, make sure you don't have an open session with unsaved changes on the Zentyal interface, otherwise the failover won't do anything to prevent conflicts with the sysadmin.
You can try to lower the success ratio, I'm using ping to host rules with the IP address of my DNS servers (7 probes, 20% success ratio) and it works flawlessly. Take into account that when a link is down, all the pings fail, so having a low success ratio is not bad.