Author Topic: Need help! with apt-get error message  (Read 3244 times)

ctek

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Re: Need help! with apt-get error message
« Reply #15 on: August 06, 2010, 12:22:58 am »
Hi,

let's take a step back and see all the steps that you need to do.
i hope that you will not be dissapointed by the number of steps or by the manner that i written but i think there are a like a walk trough.

1 check physical connections (cables, switches etc)
2 get a computer connected from the same switch as the wan interface and try ,A ping google , B open a webpage, C check for proxy setting and write them down, D write down the DNS, Gateway, IP class etc etc
3 Get in ebox and configure the dns under Network
4 Get to interfaces under Network and check the eth0 (wan) settings to be correct
5 add a temporary roule to allow anything from internet to ebox and anything from internet to lan
(any to any roule)
6 check you apt source file. see if you have the right sources in that file
(check in /etc/apt/sources.)
7 run a ping command to google from ebox console(not web gui)
8 try to run apt-get update .....
if it still does not work
9 check again all the above  :)
10 come back here with details.

Best regards and best of luck
Bogdan

xavier

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Re: Need help! with apt-get error message
« Reply #16 on: August 06, 2010, 03:32:56 am »
TO :oceanwatcher.

below is what i have when i do an ifconfig

eth0      Link encap:Ethernet  HWaddr 00:1c:c4:9f:7d:3b 
          inet addr:152.226.238.160  Bcast:152.226.239.255  Mask:255.255.254.0
          inet6 addr: fe80::21c:c4ff:fe9f:7d3b/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:30360696 errors:0 dropped:0 overruns:0 frame:0
          TX packets:102176 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:2957338353 (2.7 GB)  TX bytes:10841220 (10.3 MB)
          Interrupt:20

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:1114114 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1114114 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:294136407 (280.5 MB)  TX bytes:294136407 (280.5 MB)


xavier

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Re: Need help! with apt-get error message
« Reply #17 on: August 06, 2010, 04:21:16 am »
eth0      Link encap:Ethernet  HWaddr 00:1c:c4:9f:7d:3b 
          inet addr:152.226.238.160  Bcast:152.226.239.255  Mask:255.255.254.0
          inet6 addr: fe80::21c:c4ff:fe9f:7d3b/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:30360696 errors:0 dropped:0 overruns:0 frame:0
          TX packets:102176 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:2957338353 (2.7 GB)  TX bytes:10841220 (10.3 MB)
          Interrupt:20

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:1114114 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1114114 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:294136407 (280.5 MB)  TX bytes:294136407 (280.5 MB)


Svein Wisnaes

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Re: Need help! with apt-get error message
« Reply #18 on: August 06, 2010, 04:27:56 am »
Xavier,

You definitely have network cards up and running. But please go through the list that Bogdan gave you and come back here with the answers.

Error checking like this is sometimes very boring and frustrating, but the best way is sometimes to go through the whole chain and verify things, step by step.
Regards,

Oceanwatcher
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xavier

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Re: Need help! with apt-get error message
« Reply #19 on: August 10, 2010, 05:56:23 am »
TO: oceanwatcher and ctek i have checked tha /ect/apt/sources files but there is nothing inside. do assist.

Svein Wisnaes

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Re: Need help! with apt-get error message
« Reply #20 on: August 10, 2010, 03:51:18 pm »
Xavier,

Did you read the whole list that was provided?

Please respond and write the result of EVERY test.
Regards,

Oceanwatcher
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xavier

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Re: Need help! with apt-get error message
« Reply #21 on: August 11, 2010, 09:38:28 am »
its alright i give up

Svein Wisnaes

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Re: Need help! with apt-get error message
« Reply #22 on: August 11, 2010, 03:08:42 pm »
its alright i give up

That would be your choice.

But there is a lesson to learn here. You have been repeatedly asked to test some things and run some commands. You still have not provided the answers.

This is a community forum, and all of us here depend on getting the correct information. Unless you are willing to work with us and provide the information, we are not able to help you.

You were given a long list of things you should try. No matter how boring or trivial, you should have come back and answered every single point.

One example: Did you ever try a different computer on the same network connection? If you did, why did you not tell us the result?

There is no room for pride here in the forum. We all do mistakes and the only problem is if we do not learn from them.
Regards,

Oceanwatcher
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