Author Topic: Sogo xml parse error  (Read 512 times)

gabor.strama

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Sogo xml parse error
« on: February 24, 2022, 08:33:57 am »
Hi Guys,

Please can you help in the following issue:
the Sogo is not working and i got the following error in the sogo.log:
xml2wbxmlFromContent: failed: Parsing of XML Document Failed

Please help.

Best Regards,
GaborS

gabor.strama

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Re: Sogo xml parse error
« Reply #1 on: February 24, 2022, 08:58:55 am »
Update:
I tried the webmail ( Sogo ) reinstall half good, half bad, The web interface is working now, but the device side sync steel not.
And the log is contain what i wrote earlier.

BR,
GaborS

lfueh

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Re: Sogo xml parse error
« Reply #2 on: February 24, 2022, 12:15:23 pm »
After an dist-upgrade I got the same error with activesync.
Web interface is working.

The following packages have been updated:
ubuntu-release-upgrader-core libexpat1 linux-headers-generic linux-firmware base-files python-apt-common linux-generic libsasl2-modules-gssapi-heimdal libarchive13 python3-distupgrade linux-libc-dev linux-image-generic libsasl2-modules-db libcryptsetup12
« Last Edit: February 24, 2022, 12:17:10 pm by lfueh »

lfueh

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Re: Sogo xml parse error
« Reply #3 on: February 24, 2022, 04:22:59 pm »
Downgrading libexpat1 package solved the Problem:

https://forum.iredmail.org/topic18780-sogo-xml-parsing-failures.html

gabor.strama

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Re: Sogo xml parse error
« Reply #4 on: February 25, 2022, 03:15:06 pm »
Hi,

The downgrade is broke the web, but solve the sync.
It is help for solving this issue?

BR,
GaborS

Booola

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Re: Sogo xml parse error
« Reply #5 on: February 26, 2022, 02:45:24 pm »
Hi guys,
yes, this worked in my case (Unt srv 20.04LTS / Zentyal 7.0.4)
Quote
wget http://us.archive.ubuntu.com/ubuntu/pool/main/e/expat/libexpat1_2.2.9-1build1_amd64.deb
zs sogo stop
zs mail stop
dpkg -i libexpat1_2.2.9-1build1_amd64.deb
zs mail start
zs sogo start
Clients and also Webmail SOGo works now.
Thank you!

gabor.strama

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Re: Sogo xml parse error
« Reply #6 on: February 28, 2022, 10:14:57 am »
Hi,

The downgrade is working for me too, but now the package manager drop a error message, broken dependencies.

BR,
GaborS

gabor.strama

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Re: Sogo xml parse error
« Reply #7 on: March 02, 2022, 09:01:14 am »
Hi,

I let to fix the broken packages to the dsklect and now everything is working on my side.

THX for the help!

BR,
Gábort

gabor.strama

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Re: Sogo xml parse error
« Reply #8 on: March 03, 2022, 04:38:53 pm »
Dear All,

Sorry, after a few running hours the issue is coming back....

So in my system, the issue still exists....

BR,
GaborS

gabor.strama

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Re: Sogo xml parse error
« Reply #9 on: March 04, 2022, 09:18:55 am »
Hi,

It looks like this solution is working fro me:
https://forum.iredmail.org/post82363.html#p82363

Please check it and use it-

BR,
GáborS