Author Topic: Zentyal 4.0 outlook 2003/2010/2013 and smartphones sogo-activesync tests results  (Read 11212 times)

LCNLTD

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I too had a very bad experience with Zentyal 4. Had tested it on the lab for a few weeks. Then I got a call from a client who had a failed SBS 2003. All was fantastic with file sharing DNS, DHCP Logon authentication. But Outlook would fill with sync errors, worse still a small percentage of email just went missing. I ran it live for 4 day when the client threatened to sue me. So I dumped Zentyal 4 :'( and replced it with SBS 2011 .....Solid.

Sqlerror

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Go for Koozali 9, read up on in stalling SOGo and never look back.
For the $$$ you will be saving with this most secure and relliable distro, all your clients will have push on whatever smartphone and native outlook connectivity to go. Addressbook, calendar stable also with sharing, mailbox sharing after some tweaking with ACL settings. Perfect RDNSBL embedded into Qmail. > 2000 Mails poer day < 0,1% spam without any need for heavy loading spamfilters. Shit is just kept out of the door at SMTP level.
A shame that so much effert has been trown away in developing the Zentyal 4.1 UI, developers had better put their time and effort in creating as safe and stable system. This community edition sucks ...


lachlanwm

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I too have encountered this problem, and for Outlook 2010 (and maybe 2007) I may have found a solution to the "ActiveSync doesn't work" issue. And only some marginal luck with the 'object not found (0x8004010f)' though.

In Outlook 2003 the setting in Tools, Options, Mail Setup, Send/Receive (Groups), Edit has the tickbox 'Include the selected account in this group' selected. In Outlook 2010 it is unselected. So after selecting it (as well as setting the "Schedule and automatic send/receive every 3 minutes" Outlook populates the Inbox with new messages.

As for the 'object not found (0x8004010f)' error, in the Send/Receive (Groups), Edit pane, there is also Account Options, 'Download offline address book', [Address Book Settings].  The default is 'Full Details'.  If you choose 'No Details' I still get an error, but the error message was different, as was the code ... but as luck would have it, I could not repeat it.  But then I unselected  'Download offline address book' in Account Options, and in 2003 and 2010 the error message no longer presents itself. :) if your clients are office bound, but :( if they are mobile I guess.

tamuin

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Here is my experience:

Tested it on outlook 2003, 2010, android phone (Samsung S4, S5 and Moto X) and an iphone 4.

During this initial testing things seemed to work well, I had to configure the outlook clients to poll the server every 3 minutes, had the sync errors due to lack of proper global address list support and I could not use Outlook Anywhere over SSL.  These were all documented and not deal breakers.

After I went live with a small (6 seat) office all sorts of weird stuff started happening.  My past experience is that 90% of "weird stuff happening" is caused by users doing things that I never expected them to do, but in this case the users were not causing the issues, it was all Zentyal/Openchange.

Quite often email would be accessible on the server through the Sogo webmail interface and on the phones, but would not show up on the outlook clients (especially outlook 2013), what was really odd was that one email would show up in outlook and the next 5 wouldn't and then the next few would.  F9 and shiftF9 did not solve the problem, restarting outlook worked for outlook 2003 and outlook 2010, but not outlook 2013 (not that restarting outlook is really a "solution").  The users figured out that if they flagged the missing messages on their phones they would then sync to their outlook clients - I wrote a rule in Sogo to flag all messages, but that didn't work. 

Next, on the outlook 2003 clients, the to and from email address fields would become blank on random messages (i.e. they would come in fine, with the to and from fields populated but during the next sync they would become blank and outlook would no longer display the message at all, you would have to go to the webmail client).

As you can guess random email delivery did not go over all that well with the users.  We are now using a hosted exchange provider.

One other thing, I noticed that if I sync'd a calendar from outlook to openchange everything was fine; however, one time I had a problem with the outlook profile so I deleted it, recreated it and let it sync with Zentyal/Openchange/Sogo.  After it sync'd the all day events now spanned two days.  I checked the time zone settings on both sides and they seemed to be set properly.  I tried to recreate the problem with just one entry (i.e. I created a similar entry in Sogo and let it sync to outlook) but this did not cause a problem... so then I deleted the entire profile, recreated it and let it sync with the server and sure enough all of the full day events now spanned two days.

Good luck to anyone trying to use this in a production environment.
« Last Edit: May 11, 2015, 09:43:49 pm by tamuin »

rogerivy

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and I could not use Outlook Anywhere over SSL.  These were all documented and not deal breakers.

To me Outlook Anywhere over SSL is a deal breaker, what was it not so for you?

Good luck to anyone trying to use this in a production environment.

Agree ..... it's some way from being ready
In the meantime we've installed ES2013