Author Topic: Zentyal 3.3 Unable to start User Corner  (Read 3106 times)

ajohan

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Zentyal 3.3 Unable to start User Corner
« on: February 12, 2014, 02:45:40 am »
Good day all

I am having problems starting the user corner service on my fresh installation of Zentyal 3.3. All updates have been applied. Zentyal was installed on top of Ubuntu server 12.04.

When I start user corner the service automatically stops. The actual server is running as a stand alone domain controller in my office. I created a virtual box with similar configuration to see if i face the same problem and I did.

Zentyal modules:

zentyal-ca                           3.3                                 Zentyal - Certification Authority
zentyal-common                       3.3.1                               Zentyal - Common Library
zentyal-core                         3.3.4                               Zentyal - Core
zentyal-dns                          3.3                                 Zentyal - DNS Service
zentyal-firewall                     3.3.1                               Zentyal - Firewall
zentyal-monitor                      3.3                                 Zentyal - Monitor
zentyal-network                      3.3                                 Zentyal - Network Configuration
zentyal-ntp                          3.3                                 Zentyal - NTP Service
zentyal-objects                      3.3.1                               Zentyal - Network Objects
zentyal-samba                        3.3.3                               Zentyal - File Sharing and Domain Services
zentyal-services                     3.3                                 Zentyal - Network Services
zentyal-software                     3.3.1                               Zentyal - Software Management
zentyal-users                        3.3.2                               Zentyal - Users and Computers
zentyal-webserver                    3.3                                 Zentyal - Web Server


Placing the server in debug mode this is what i get.

from zentyal.log:

Code: [Select]
2014/02/12 09:38:23 INFO> Service.pm:1003 EBox::Module::Service::restartService - Restarting service for module: usercorner
2014/02/12 09:38:23 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - /usr/bin/stat -c%dI%iI%fI%hI%uI%gIhI%sI%XI%YI%ZI%oI%bI%tI%T '/var/lib/zentyal/conf//user-apache2.conf'
2014/02/12 09:38:23 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - set -e
/bin/mv /var/lib/zentyal/tmp/JCIsD9adsk '/var/lib/zentyal/conf//user-apache2.conf'
/bin/chmod 0644 '/var/lib/zentyal/conf//user-apache2.conf'
/bin/chown 0.0 '/var/lib/zentyal/conf//user-apache2.conf'
2014/02/12 09:38:23 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - set -e
/bin/mv /var/lib/zentyal/tmp/0QQPJ9CKnr '/var/lib/zentyal-usercorner/conf/redis.conf'
/bin/chmod 0600 '/var/lib/zentyal-usercorner/conf/redis.conf'
/bin/chown 114.0 '/var/lib/zentyal-usercorner/conf/redis.conf'
2014/02/12 09:38:23 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - touch /var/lib/zentyal-usercorner/editable
2014/02/12 09:38:23 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - /sbin/start 'ebox.apache2-usercorner'
2014/02/12 09:38:24 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - /sbin/stop 'ebox.redis-usercorner'
2014/02/12 09:38:24 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - /sbin/start 'ebox.redis-usercorner'
2014/02/12 09:38:24 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - /sbin/mii-tool > /var/lib/zentyal/tmp/linkstatus
2014/02/12 09:38:24 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - /etc/init.d/bind9 status
2014/02/12 09:38:25 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - cat /opt/samba4/var/run/samba.pid
2014/02/12 09:38:25 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/RestartService (pid: 4198) - cat /var/run/apache2.pid
2014/02/12 09:38:29 DEBUG> Sudo.pm:181 EBox::Sudo::_root - /usr/share/zentyal/cgi/ebox.cgi SysInfo/SoftwareUpdates (pid: 4198) - dpkg --clear-avail


The syslog is more interesting as i see lots of traps / general protection messages from the kernel:

Code: [Select]
Feb 12 09:38:24 ubuntu-vbox kernel: [  479.671016] traps: /usr/sbin/apach[6467] general protection ip:7fddff387cf0 sp:7fffa59936e0 error:0 in PPAddr.so[7fddff387000+2000]
Feb 12 09:38:25 ubuntu-vbox kernel: [  480.405684] traps: /usr/sbin/apach[6526] general protection ip:7ff17d69acf0 sp:7fff3db7d330 error:0 in PPAddr.so[7ff17d69a000+2000]
Feb 12 09:38:25 ubuntu-vbox kernel: [  480.951738] traps: /usr/sbin/apach[6577] general protection ip:7f7609c8dcf0 sp:7fff7d2a8b40 error:0 in PPAddr.so[7f7609c8d000+2000]
Feb 12 09:38:26 ubuntu-vbox kernel: [  481.419072] traps: /usr/sbin/apach[6587] general protection ip:7f625a7c8cf0 sp:7fff5aaca230 error:0 in PPAddr.so[7f625a7c8000+2000]
Feb 12 09:38:27 ubuntu-vbox kernel: [  482.260944] traps: /usr/sbin/apach[6591] general protection ip:7fcb696bbcf0 sp:7fff965764b0 error:0 in PPAddr.so[7fcb696bb000+2000]
Feb 12 09:38:28 ubuntu-vbox kernel: [  483.854264] traps: /usr/sbin/apach[6598] general protection ip:7faa38f4dcf0 sp:7fffa4dbb950 error:0 in PPAddr.so[7faa38f4d000+2000]
Feb 12 09:38:30 ubuntu-vbox kernel: [  485.088551] traps: /usr/sbin/apach[6600] general protection ip:7fea2b7c6cf0 sp:7fff40262f50 error:0 in PPAddr.so[7fea2b7c6000+2000]
Feb 12 09:38:31 ubuntu-vbox kernel: [  486.283956] traps: /usr/sbin/apach[6604] general protection ip:7fd799923cf0 sp:7fff73701390 error:0 in PPAddr.so[7fd799923000+2000]
Feb 12 09:38:32 ubuntu-vbox kernel: [  487.723827] traps: /usr/sbin/apach[6614] general protection ip:7ff4946afcf0 sp:7fffd6e7c500 error:0 in PPAddr.so[7ff4946af000+2000]
Feb 12 09:38:33 ubuntu-vbox kernel: [  488.914883] traps: /usr/sbin/apach[6616] general protection ip:7f9d41837cf0 sp:7fffcc7ff6f0 error:0 in PPAddr.so[7f9d41837000+2000]
Feb 12 09:38:35 ubuntu-vbox kernel: [  490.205435] traps: /usr/sbin/apach[6618] general protection ip:7fca5a39acf0 sp:7fff347cc540 error:0 in PPAddr.so[7fca5a39a000+2000]
Feb 12 09:38:35 ubuntu-vbox kernel: [  490.690901] traps: /usr/sbin/apach[6620] general protection ip:7f221be9ecf0 sp:7fff8ec88020 error:0 in PPAddr.so[7f221be9e000+2000]
Feb 12 09:38:35 ubuntu-vbox kernel: [  491.000724] traps: /usr/sbin/apach[6623] general protection ip:7f756e21bcf0 sp:7fffbeb8a780 error:0 in PPAddr.so[7f756e21b000+2000]
Feb 12 09:38:36 ubuntu-vbox kernel: [  491.317994] traps: /usr/sbin/apach[6625] general protection ip:7f07be97acf0 sp:7fff1c495cc0 error:0 in PPAddr.so[7f07be97a000+2000]
Feb 12 09:38:36 ubuntu-vbox kernel: [  491.677688] traps: /usr/sbin/apach[6627] general protection ip:7f197728fcf0 sp:7fff3abf1950 error:0 in PPAddr.so[7f197728f000+2000]
Feb 12 09:38:36 ubuntu-vbox kernel: [  491.980929] traps: /usr/sbin/apach[6629] general protection ip:7f19980c1cf0 sp:7fff139662a0 error:0 in PPAddr.so[7f19980c1000+2000]
Feb 12 09:38:37 ubuntu-vbox kernel: [  492.263996] traps: /usr/sbin/apach[6631] general protection ip:7fb54dddccf0 sp:7fff798c6c10 error:0 in PPAddr.so[7fb54dddc000+2000]
Feb 12 09:38:37 ubuntu-vbox kernel: [  492.871022] do_general_protection: 1 callbacks suppressed
Feb 12 09:38:37 ubuntu-vbox kernel: [  492.871026] traps: /usr/sbin/apach[6635] general protection ip:7f0155e70cf0 sp:7fff50e34820 error:0 in PPAddr.so[7f0155e70000+2000]
Feb 12 09:38:38 ubuntu-vbox kernel: [  493.161071] traps: /usr/sbin/apach[6637] general protection ip:7f6f1f2facf0 sp:7fffadef0460 error:0 in PPAddr.so[7f6f1f2fa000+2000]
Feb 12 09:38:38 ubuntu-vbox kernel: [  493.517671] traps: /usr/sbin/apach[6639] general protection ip:7f0943ce9cf0 sp:7fff576ccc60 error:0 in PPAddr.so[7f0943ce9000+2000]

would appreciate if anyone can share their knowledge and assist how to overcome this problem.

thanks guys

AJ

arajakul

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Re: Zentyal 3.3 Unable to start User Corner
« Reply #1 on: April 08, 2014, 06:57:25 pm »
Hello Ajohan,

I'm running into the same issue, I've created a bug report @ https://tracker.zentyal.org/issues/589

Feel free to add to it any details you can provide.

Thanks