Author Topic: [Solved] Zarafa update: All data gone  (Read 2105 times)

markus.neubauer

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[Solved] Zarafa update: All data gone
« on: September 15, 2013, 06:47:17 am »
After the last update of the zarafa module all data is gone (cal,adr). There should be a warning before upgrades.

Is there a way to access the former database?

Markus
« Last Edit: September 20, 2013, 09:51:04 pm by markus.neubauer »

deepc

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Re: Zarafa update: All data gone
« Reply #1 on: September 15, 2013, 10:45:29 pm »

pstrebel

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Re: Zarafa update: All data gone
« Reply #2 on: September 16, 2013, 08:08:17 pm »
Got the same issue and, after the initial panic, also found the post deepc is suggesting. That post from miky_jr should be stickied - it's a life saver!

Luckily I did not have to recover a huge number of mail accounts. But, how does one avoid this happening again?

What is causing it? The Zarafa module upgrade or the Users and Computers module upgrade?

miky_jr wrote in his post from March 2013:
Quote
After knowing this annoying side effect we will change some zentyal implementation to fix this behaviour (sooner than later :) ).

Seems this has not been done yet...

I see there is now another upgrade of the Users and Computers module and I am weary of installing it. Would hate having to re-link all those orphaned Zarafa stores again and having to deal with the mail which arrives in the meantime in the new, empty stores.

Any suggestions for a Zentyal / Zarafa beginner?

markus.neubauer

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Re: Zarafa update: All data gone
« Reply #3 on: September 18, 2013, 10:06:57 pm »
In deed, the link solved the prob. I will let my hands off from updates for now until there is a stable status. Trying/testing software and risking data are two different worlds. I thought it is a beta test, that looks alpha to me.

pstrebel

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Re: Zarafa update: All data gone
« Reply #4 on: September 19, 2013, 09:52:42 am »
Took the plunge and upgraded from Core 3.1.11 to 3.1.13 and Zarafa from 3.1.4 to 3.1.6.

The above issue did NOT happen this time round, the Zarafa stores were still connected after the upgrade.

Now doing 3.1.13 to 3.2 - Keeping fingers crossed!!  :)

pstrebel

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Re: Zarafa update: All data gone
« Reply #5 on: September 19, 2013, 10:10:13 am »
No Problems!

Upgrade to 3.2 went well. Kudos to the Zentyal team. Great Job!

Markus - you could stamp the thread [SOLVED] I guess...

markus.neubauer

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Re: [Solved] Zarafa update: All data gone
« Reply #6 on: September 20, 2013, 10:25:58 pm »
Thanks pstrebel!
Btw: How did you trigger the upgrade to 3.2? Just changing the sources.list to 3.2?
Is it a migration from 3.1 (upgrade) or an update. Did you have any issues with the samba part?

pstrebel

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Re: [Solved] Zarafa update: All data gone
« Reply #7 on: October 12, 2013, 10:54:33 am »
Hi Markus,

Late reply - sorry.
Yes, changed the sources list and the upgrade went well. But am not using the Samba module.