Messages

1

Installation and Upgrades / Re: Can not install Openvpn, Domain Controller and File Sharing after Upgrading to 8

« on: Today at 12:42:42 pm »

Hi,

What repositories do you have configured? Perhaps you have some Ubuntu repository for previous versions that is causing this issue. Additionally, you can run the following commands to see from what repository is trying to fetch the packages:

Code: [Select]


sudo apt update

sudo apt policy zentyal-samba samba zentyal-openvpn openvpn frr zentyal-ips suricata


Finally, what errors do you get when you try to install those packages?

Best regards, Daniel Joven.

2

Installation and Upgrades / Re: Error 504 Gateway Time-Out Nginx Zentyal 8 fresh install

« on: Today at 12:34:07 pm »

Hi,

If the webadmin module is running and the server does not have any lock file or load issues, the 504 error might be related to the bug we have fixed and released today in the package zentyal-core 8.0.3, below you have the commit.

- https://github.com/zentyal/zentyal/commit/da6fcd411e3a3acea43d8581eb972f3ba901556d#diff-f2da1cfc0ddd16974080efa028f11a9c2c83db2d36b364d89fabc8f70e797da0

Basically, the webadmin module does a HTTP query to the certain public web page, and if the server that manages that page has load issues, the webadmin module might thrown an error. With this fix, that issue should be solved.

Best regards, Daniel Joven.

3

Installation and Upgrades / Re: Zentyal 8 missing Virtual Interfaces after upgrade from 7.0

« on: Today at 12:24:44 pm »

Hi,

We have added the following section in the upgrade documentation regarding this deprecated feature in Zentyal 8.0.

* https://doc.zentyal.org/en/upgrade.html#virtual-interfaces
* https://doc.zentyal.org/es/upgrade.html#intefaces-virtuales

Thank you again for reporting this behavior.

4

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: May 03, 2024, 09:49:45 am »

Hi David,

Here is the output:

root@mail:/home/strama_admin# sudo apt policy zentyal-sogo
zentyal-sogo:
  Telepítve: (nincs)
  Jelölt:    8.0.0
  Verziótáblázat:
     8.0.0 500
        500 https://packages.zentyal.org/zentyal 8.0/main amd64 Packages
        500 https://packages.zentyal.org/zentyal 8.0/main i386 Packages
     7.0.0 500
        500 file:/var/tmp/zentyal-packages ./ Packages

root@mail:/home/strama_admin# sudo apt policy sogo
sogo:
  Telepítve: (nincs)
  Jelölt:    5.5.1-1
  Verziótáblázat:
     5.5.1-1 500
        500 http://hu.archive.ubuntu.com/ubuntu jammy/universe amd64 Packages
     5.0.1.20201214-1 500
        500 file:/var/tmp/zentyal-packages ./ Packages
root@mail:/home/strama_admin#

root@mail:/home/strama_admin# sudo apt policy gnustep-base-common
gnustep-base-common:
  Telepítve: (nincs)
  Jelölt:    1.28.0-4build1
  Verziótáblázat:
     1.28.0-4build1 500
        500 http://hu.archive.ubuntu.com/ubuntu jammy/universe amd64 Packages
        500 http://hu.archive.ubuntu.com/ubuntu jammy/universe i386 Packages
     1.26.0-7 500
        500 file:/var/tmp/zentyal-packages ./ Packages
root@mail:/home/strama_admin#

Please let me know if you needm ore information.

BR,
GáborS

Hi GáborS,

The initial local repository of Zentyal that is set when Zentyal is installed through the ISO file is still active and because of that, the behavior you get. You must search for the following repository and remove it:

Code: [Select]

deb [trusted=yes] file://file:/var/tmp/zentyal-packages ./

It might be located at /etc/apt/sources.list.d/zentyal-temporal.list , /etc/apt/sources.list or in a similar location.

Once you find it, remove it and then, run the following command:

Code: [Select]

sudo apt update

After that, you should be able to install zentyal-sogo package.

5

Installation and Upgrades / Re: Zentyal 8 missing Virtual Interfaces after upgrade from 7.0

« on: May 02, 2024, 04:12:53 pm »

Hi,

Thank you for reporting this behavior. Could you please tell us where the configuration remained after the upgrade? We have identified that certain configuration remains in the configuration file /etc/netplan/netplan.yaml

Best regards, Daniel Joven.

6

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: May 02, 2024, 02:56:35 pm »

Hi David,

You mean this command:
sudo apt policy zentyal-sogo
sudo apt policy sogo
sudo apt policy gnustep-base-common

It is not solve the issue, but produce same error message:

The following packages have unmet dependencies:
libgnustep-base1.26 : Depends: gnustep-base-common (= 1.26.0-7) but 1.28.0-4build1 is to be installed
Depends: libicu66 (>= 66.1-1~) but it is not installable


BR,
GáborS

The goal of those commands is to get more information about your Zentyal, concretely, for your repositories.

7

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: May 02, 2024, 12:35:13 pm »

Hi Daniel,

Here is the requested logs...
https://nextcloud.bemutatjuk.eu/index.php/s/s83n9s4oc8rGLH2

Please let me know if you need more information in this case.

Hi,

I cannot determine why the module is being removed. According to the log files, the package 'zentyal-sogo 8.0.0' is installed but for some reason, it is uninstalled later. What about the results of the commands I mentioned to you?

8

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: May 02, 2024, 12:22:16 pm »

Thanks Daniel!
You were quite correct, our mysql was not set to start with the system.

Code: [Select]

~$ sudo systemctl is-enabled mysql
disabled
So enabled as you indicated:

Code: [Select]

~$ sudo systemctl enable mysql
Synchronizing state of mysql.service with SysV service script with /lib/systemd/systemd-sysv-install.
Executing: /lib/systemd/systemd-sysv-install enable mysql
Created symlink /etc/systemd/system/multi-user.target.wants/mysql.service → /lib/systemd/system/mysql.service.
Checked the permissions on the log folder - I think it's correct? (mysql:adm)

Code: [Select]

~$ sudo ls -ld /var/log/mysql/
drwxrwx--- 2 mysql adm 4096 Apr 30 00:00 /var/log/mysql/


Thanks again Daniel.  I have just checked the service status after 24 hours, to allow for log rotation, and happy to report that it is still "enabled" at this point:

Code: [Select]

~$ sudo systemctl is-enabled mysql
enabled


Hi,

Please, can you confirm that the Mysql log rotations are not breaking the service and everything is working as expected once you have enabled the service?

9

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: April 30, 2024, 09:38:21 am »

Hi AlecM,

About the mysql issue, a few things I saw in your output:

1. The service is not enabled, so when the server is rebooted, it does not start.
   

Code: [Select]

    # To confirm that it is disabled
    sudo systemctl is-enabled mysql
   
    # To enable
    sudo systemctl enable mysql
       
2. The permission behavior is probably caused by logrotate, you can check this out by analyzing the configuration file /etc/logrotate.d/mysql-server

NOTE: You should check the permissions of the folder as well (sudo ls -ld /var/log/mysql/)

If it is possible, just fix step 1 and only check step 2 but do not make any changes, let’s see tomorrow when the system rotates the logs if the issue is fixed or if a change must be done in the mentioned configuration file.

10

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: April 29, 2024, 10:35:52 am »

Hi Daniel,

I appreciate your help,

Before i started the upgrade I did all of the check steps and I didn't see any error

Yes, the proper and up-to-date repository data will be used.

The first time when I wrote I used a live server clone this server contains the webmail module and this module is actively used. But today I created an empty 7.0 server, during the upgrade from 7.0 to 8.0 I didn't experience any issues but when I tried to deploy the webmail module it showed same  error


BR,
GáborS

Hi,

The script uninstalls temporarily the zentyal-webmail package and installs it later. Also, it does a database backup and restores it, just to avoid any issues during this process. Unfortunately, without the required information, we cannot know what might happen in your upgrade. You must schedule another upgrade and in case you get the same error, you must run the mentioned commands and also, analyze the following log files:

• /var/log/zentyal/upgrade.log
• /var/log/zentyal/zentyal.log
• /var/log/dpkg.log

11

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: April 25, 2024, 08:41:44 am »

Hi,

I made a upgrade by the web page official guide but the webmail module is disappeared after the upgrade, and when i try to reinstall it in that case i got the following error message:
The following packages have unmet dependencies:
libgnustep-base1.26 : Depends: gnustep-base-common (= 1.26.0-7) but 1.28.0-4build1 is to be installed
Depends: libicu66 (>= 66.1-1~) but it is not installable

Somebody can help in this case.

BR,
GáborS

Hi Gábor,

Below you have a few questions that might help you to find the issue with the Webmail module:

1. Did you confirm that all the Zentyal packages are correctly installed and there is anything broken or removed?

Code: [Select]

dpkg -l | egrep ‘zen(buntu|tyal)-’
dpkg -l | egrep -v ‘^ii’
lsb_release -a

2. Did you ensure that you are using the right repositories? Perhaps you have an old Zentyal repository that is causing the issue.

Code: [Select]

sudo apt update

3. Did you check where the webmail module and its main dependency is going to be installed?

Code: [Select]

sudo apt policy zentyal-sogo
sudo apt policy sogo
sudo apt policy gnustep-base-common

Hope the above helps you.

Best regards, Daniel Joven.

12

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: April 19, 2024, 12:23:47 pm »

Hi,

We have updated the official documentation with the mentioned steps in my previous answer about the Antivirus module. Below you have the links.

* https://doc.zentyal.org/en/upgrade.html#antivirus-module
* https://doc.zentyal.org/es/upgrade.html#modulo-de-antivirus

Again, thank you for reporting the issues.

Best regards, Daniel Joven.

13

Installation and Upgrades / Re: My failed attempt at upgading from 7.1.1 to Zentyal 8.0

« on: April 15, 2024, 04:54:55 pm »

Hi,

We are debugging the antivirus issue, we believe three things should be analyzed:

1. The server was not rebooted after the upgrade, so the directory /var/run/clamav does not belong to the owner clamav.
2. You have a persistent stub and because of that, the module’s configuration is old.
3. ClamAV databases are not updated. It requires sudo freshclam

Meanwhile, we do the required tests, you should try the following:

1. Update the internal database:
   
    sudo freshclam
   
2. Make sure the module is enabled through the Zentyal GUI.
3. Ensure the directory /var/run/clamav belongs to clamav as chapderprinz suggested.
   
    sudo chown -R clamav /var/run/clamav/
   
4. Restart the module through the CLI:
   
    sudo zs antivirus restart
   

If the issue persists, you can try to restart the service through Systemd and then, check the log files.

sudo systemctl restart clamav-daemon
sudo journalctl -u clamav-daemon


Log files:
- /var/log/zentyal/zentyal.log
- /var/log/syslog
- /var/log/clamav/clamav.log

Best regards, Daniel Joven.

14

Installation and Upgrades / Re: Zentyal 8 breaks when trying to update packages

« on: April 12, 2024, 11:31:58 am »

Hi,

We have released the packages:

- zentyal-core 7.1.2
- zentyal-core 8.0.1

Both packages correct the APT and Mysql issues.

In case you already upgraded your Zentyal server and have any issues, you can check the following link out:

- https://forum.zentyal.org/index.php/topic,35673.msg115823.html#msg115823

Again, thank you for reporting the issues.

Best regards, Daniel Joven.

15

Installation and Upgrades / Re: Zentyal 8 breaks when trying to update packages

« on: April 12, 2024, 10:09:38 am »

Thank you very much.  I did the modifications to /var/lib/dpkg/info/zentyal-core.postinst and now I can upgrade all packages without breaking my install.

Great, I am glad to hear that you could fix all the packages. Enjoy your Zentyal 8.0

Best regards, Daniel Joven.