Zentyal Forum, Linux Small Business Server

Zentyal Server => Installation and Upgrades => Topic started by: paulmushi on October 25, 2014, 08:45:18 am

Title: The requested url could'nt be retrieved
Post by: paulmushi on October 25, 2014, 08:45:18 am

the message comes when i enter google url www.google.com and i took the snap for that message.see the attachment.it happens to other urls too.and this problem occurs when i use the intranet only.Help me please ASAP.

Title: Re: The requested url could'nt be retrieved
Post by: robb on October 25, 2014, 10:08:27 pm

Can you give some more info about your network? What subnets are used? Is Zentyal Gateway of your LAN?
What exactly do you mean with 'intranet only'?


Can you ping the IP adress of google?

It looks like you eihter have no internet access at all, or a DNS problem.

Title: Re: The requested url could'nt be retrieved
Post by: paulmushi on October 27, 2014, 09:33:50 am

Thanks Robb for your reply.
Kindly check the last two lines in the image that i didnt show in the previous image.
There are 2 sub LANs 172.30.10.* and 172.30.11.*
Zentyal is the gateway of our network.
Yes I can ping the site like that of google
Internet access is available may be the problem is on DNS..help me how to solve it.

Title: Re: The requested url could'nt be retrieved
Post by: robb on October 27, 2014, 11:16:07 am

Can you give the details of your DNS settings in Core/Network/DNS and your settings in Infrastructure/DNS (on the webadmin page).