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Messages - Daniel Joven

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1
Hi Daniel,

Here is the requested logs...
https://nextcloud.bemutatjuk.eu/index.php/s/s83n9s4oc8rGLH2

Please let me know if you need more information in this case.

Hi,

I cannot determine why the module is being removed. According to the log files, the package 'zentyal-sogo 8.0.0' is installed but for some reason, it is uninstalled later. What about the results of the commands I mentioned to you?


2
Thanks Daniel!
You were quite correct, our mysql was not set to start with the system.
Code: [Select]
~$ sudo systemctl is-enabled mysql
disabled
So enabled as you indicated:
Code: [Select]
~$ sudo systemctl enable mysql
Synchronizing state of mysql.service with SysV service script with /lib/systemd/systemd-sysv-install.
Executing: /lib/systemd/systemd-sysv-install enable mysql
Created symlink /etc/systemd/system/multi-user.target.wants/mysql.service → /lib/systemd/system/mysql.service.

Checked the permissions on the log folder - I think it's correct? (mysql:adm)
Code: [Select]
~$ sudo ls -ld /var/log/mysql/
drwxrwx--- 2 mysql adm 4096 Apr 30 00:00 /var/log/mysql/

Thanks again Daniel.  I have just checked the service status after 24 hours, to allow for log rotation, and happy to report that it is still "enabled" at this point:

Code: [Select]
~$ sudo systemctl is-enabled mysql
enabled

Hi,

Please, can you confirm that the Mysql log rotations are not breaking the service and everything is working as expected once you have enabled the service?

3
Hi AlecM,

About the mysql issue, a few things I saw in your output:

1. The service is not enabled, so when the server is rebooted, it does not start.
   
Code: [Select]
    # To confirm that it is disabled
    sudo systemctl is-enabled mysql
   
    # To enable
    sudo systemctl enable mysql
   
   
2. The permission behavior is probably caused by logrotate, you can check this out by analyzing the configuration file /etc/logrotate.d/mysql-server

NOTE: You should check the permissions of the folder as well (sudo ls -ld /var/log/mysql/)

If it is possible, just fix step 1 and only check step 2 but do not make any changes, let’s see tomorrow when the system rotates the logs if the issue is fixed or if a change must be done in the mentioned configuration file.

4
Hi Daniel,

I appreciate your help,

Before i started the upgrade I did all of the check steps and I didn't see any error

Yes, the proper and up-to-date repository data will be used.

The first time when I wrote I used a live server clone this server contains the webmail module and this module is actively used. But today I created an empty 7.0 server, during the upgrade from 7.0 to 8.0 I didn't experience any issues but when I tried to deploy the webmail module it showed same  error


BR,
GáborS

Hi,

The script uninstalls temporarily the zentyal-webmail package and installs it later. Also, it does a database backup and restores it, just to avoid any issues during this process. Unfortunately, without the required information, we cannot know what might happen in your upgrade. You must schedule another upgrade and in case you get the same error, you must run the mentioned commands and also, analyze the following log files:
  • /var/log/zentyal/upgrade.log
  • /var/log/zentyal/zentyal.log
  • /var/log/dpkg.log


5
Hi,

I made a upgrade by the web page official guide but the webmail module is disappeared after the upgrade, and when i try to reinstall it in that case i got the following error message:
The following packages have unmet dependencies:
libgnustep-base1.26 : Depends: gnustep-base-common (= 1.26.0-7) but 1.28.0-4build1 is to be installed
Depends: libicu66 (>= 66.1-1~) but it is not installable

Somebody can help in this case.

BR,
GáborS

Hi Gábor,

Below you have a few questions that might help you to find the issue with the Webmail module:

1. Did you confirm that all the Zentyal packages are correctly installed and there is anything broken or removed?

Code: [Select]
dpkg -l | egrep ‘zen(buntu|tyal)-’
dpkg -l | egrep -v ‘^ii’
lsb_release -a

2. Did you ensure that you are using the right repositories? Perhaps you have an old Zentyal repository that is causing the issue.

Code: [Select]
sudo apt update

3. Did you check where the webmail module and its main dependency is going to be installed?

Code: [Select]
sudo apt policy zentyal-sogo
sudo apt policy sogo
sudo apt policy gnustep-base-common

Hope the above helps you.

Best regards, Daniel Joven.

6
Hi,

We have updated the official documentation with the mentioned steps in my previous answer about the Antivirus module. Below you have the links.

* https://doc.zentyal.org/en/upgrade.html#antivirus-module
* https://doc.zentyal.org/es/upgrade.html#modulo-de-antivirus

Again, thank you for reporting the issues.

Best regards, Daniel Joven.

7
Hi,

We are debugging the antivirus issue, we believe three things should be analyzed:

1. The server was not rebooted after the upgrade, so the directory /var/run/clamav does not belong to the owner clamav.
2. You have a persistent stub and because of that, the module’s configuration is old.
3. ClamAV databases are not updated. It requires sudo freshclam

Meanwhile, we do the required tests, you should try the following:

1. Update the internal database:
   
    sudo freshclam
   

2. Make sure the module is enabled through the Zentyal GUI.
3. Ensure the directory /var/run/clamav belongs to clamav as chapderprinz suggested.
   
    sudo chown -R clamav /var/run/clamav/
   

4. Restart the module through the CLI:
   
    sudo zs antivirus restart
   


If the issue persists, you can try to restart the service through Systemd and then, check the log files.

sudo systemctl restart clamav-daemon
sudo journalctl -u clamav-daemon


Log files:
- /var/log/zentyal/zentyal.log
- /var/log/syslog
- /var/log/clamav/clamav.log

Best regards, Daniel Joven.

8
Hi,

We have released the packages:

- zentyal-core 7.1.2
- zentyal-core 8.0.1

Both packages correct the APT and Mysql issues.

In case you already upgraded your Zentyal server and have any issues, you can check the following link out:

- https://forum.zentyal.org/index.php/topic,35673.msg115823.html#msg115823

Again, thank you for reporting the issues.

Best regards, Daniel Joven.

9
Thank you very much.  I did the modifications to /var/lib/dpkg/info/zentyal-core.postinst and now I can upgrade all packages without breaking my install.

Great, I am glad to hear that you could fix all the packages. Enjoy your Zentyal 8.0 :D

Best regards, Daniel Joven.

10
Installation and Upgrades / Re: Upgrade from shell
« on: April 11, 2024, 03:40:39 pm »
Hi,

As you can see in the documentation, you can upgrade the Zentyal server through the CLI, see point 2 of the following link:

* https://doc.zentyal.org/en/upgrade.html#update

NOTE: A few issues were reported, I recommend you wait until the fix is released (zentyal-core 7.1.2).

Best regards, Daniel Joven.

11
Hi,

Did you try to fix the packages manually through CLI?

Code: [Select]
export DEBIAN_FRONTEND=noninteractive

dpkg --configure --force-confdef -a

unset DEBIAN_FRONTEND
NOTE: You must need to run the 'dpkg' command more than once.

If the error persists, analyze the output you get as well as the following log files:

- /var/log/zentyal/zentyal.log
- /var/log/syslog
- /var/log/dpkg.log

In case this server was upgraded from Zentyal 7.1, the issue might be caused by the following:

1. The file ‘/etc/apt/apt.conf.d/20auto-upgrades’ does not exist and because of this, the zentyal-core package cannot be configured and it blocks the rest of the packages.
   
    To fix this, edit the configuration file /var/lib/dpkg/info/zentyal-core.postinst and just apply the following fix:
   
    - https://github.com/zentyal/zentyal/commit/88a3414deefde4f7a629d0b0289348a464471788#diff-425f0921e7f356c2b4c325f6ce96d4efe02241140befe47a61a92741cb7ca24c

2. Mysql server is not running:
   
   
Code: [Select]
    sudo systemctl status mysql
   
   
    If it is stopped, you must run the following commands:
   
   
Code: [Select]
    mkdir /var/log/mysql/
    chown -R mysql:adm /var/log/mysql
    chmod -R 0770 /var/log/mysql
    systemctl restart mysql
   
   
If you applied any of the above two issues, you must run the mentioned commands at the beginning of this answer to fix all the packages.

Best regards, Daniel Joven.

12
Hi,

Thank you zyzio for the help you provided. I have updated the following post that is related to the upgrade from 7.1 to 8.0:

- https://forum.zentyal.org/index.php/topic,35671.msg115819.html#new

Regarding the CPU load, a few questions:

1. Do you have any LOG rules in the firewall? If so, how many and what are their configurations?
2. What ‘domains’ do you have enabled in the Log module?
3. Are you using the domain controller module?
4. Did you analyze the log file /var/log/syslog? You might have lots of entries like ‘zentyal-firewall’ or ‘smbd_audit’.
5. If you run the command htop or htop, what are the processes that are consuming the CPU?

Best regards, Daniel Joven.

13
Hi all,

First of all, thank you for reporting the issues you got during the upgrade. Unfortunately, in the tests we did before releasing the script, we did not encounter those errors. Could you tell me how was installed your Zentyal 7.1 server? I mean:

1. It was installed through the official Zentyal 7.1 ISO?
2. It was upgraded from other versions such as Zentyal 7.0, if so, what was the original version?
3. It was installed in a working Ubuntu Server or Ubuntu Desktop?

At this moment, we are working on fixing the following errors:

1. Mysql log directory (/var/log/mysql/).
2. Missing APT file (/etc/apt/apt.conf.d/20auto-upgrades)

Finally, about the Antivirus issue, do you have any log or something that we can analyze?

Best regards, Daniel Joven.

14
Hi,

Could you run the following commands and send me the results, please?

Code: [Select]

sudo dpkg -l | egrep 'zen(tyal|buntu)-’

sudo apt update

sudo apt list --upgradable


Also, about the error you got, do you have any additional information such as the errors?

Best regards, Daniel Joven.

15
News and Announcements / Re: Zentyal 8.0 available!
« on: March 08, 2024, 05:52:38 pm »
Hi all,

The Zentyal Development Team is glad to announce that Zentyal 8.0 is available for download now!

This is a new major release of the Zentyal Linux Server. This version is based on Ubuntu Server 22.04.3 LTS. This version comes with the most recent versions of all the integrated software, including Samba 4.15.13, Netplan instead of the old-fashioned network/interfaces, new Docker and Webserver modules, and finally the latest stable SOGo version.

This new version is available for download at:

https://download02.public.zentyal.com/zentyal-8.0-development-amd64.iso

https://download02.public.zentyal.com/zentyal-8.0-development-amd64.iso.md5

You can find out all the details in the official announcement and changelog:

https://zentyal.com/news/zentyal-server-8-0-development-now-available

https://zentyal.com/news/zentyal-8-0-changelog

If you hit any issues, please do report via GitHub: https://github.com/zentyal/zentyal/issues

Looking forward to receiving your feedback and comments!

Good work! When is it planed for upgrading from 7.1 to 8.0

Hi,

We plan to release the script and update the documentation this month. As soon as it is available, to will create a new topic and pin it.

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