Zentyal Forum, Linux Small Business Server

News and Announcements => News and Announcements => Topic started by: jkerihuel on February 03, 2014, 11:55:15 pm

Title: Hasta la vista, Trac
Post by: jkerihuel on February 03, 2014, 11:55:15 pm
Good evening,

This week, we have scheduled to migrate from our existing trac bug tracker and documentation framework to redmine for the bug tracking and mediawiki for the documentation:

http://tracker.zentyal.org (http://tracker.zentyal.org)

The tool is never an end in itself but it does have a significant impact on how we supply documentation, triage, follow-up or process issues with ease and better efficiency. We have already invested a significant additional amount of time in fixing bugs and we will continue this effort until we reach what we consider being an acceptable status. Furthermore, some parts of the documentation have already been migrated and the rendering is quite good.

One significant part of this process is obviously the migration of tickets and we have chosen to this regards to perform a manual triage among existing tickets. The objective is not to artificially decrease the number of backlog issues but to focus on what is achievable to be fixed in a foreseeable future. It is therefore possible we omit by inadvertence to migrate some tickets that shall be important to you. If such case occurs, you are invited to add them onto the new service. Any help to this regards will be strongly appreciated!

The new platform will soon be available and you will be able to log in with your forums credentials.

In the meanwhile, it would be really appreciated if you could postpone posting in trac for the next couple of days while we launch the new system.

Best Regards,
Julien.


Title: Re: Hasta la vista, Trac
Post by: J. A. Calvo on February 04, 2014, 12:39:05 am
Just some info about the status of the migration: We've pre-selected currently 90 of the most relevant/well-reported issues to be moved to the new redmine in the next days. Once the migration is done, if anyone is missing anything of course will be very welcome to add it again in the new tracker.

As Julien says, would be great if there is not too much movement in the trac during a couple of days.

Thanks for your patience! I think we all will enjoy this move :)
Title: Re: Hasta la vista, Trac
Post by: robb on February 04, 2014, 08:34:30 am
For the documentation, what will be the new structure of the mediawiki environment?
Will it just be search based (all documents will be in 1 large directory) and tagged with search words? Or will there be subject and language based subdirectories?

How will the wiki be moderated to insure accurate info? And how will it be protected against spam?

Quote
We've pre-selected currently 90 of the most relevant/well-reported issues to be moved to the new redmine in the next days
What happens with all the other tickets? Because they are less documented doesn't mean the problems aren't real.
Title: Re: Hasta la vista, Trac
Post by: jkerihuel on February 04, 2014, 01:37:49 pm
What happens with all the other tickets? Because they are less documented doesn't mean the problems aren't real.

You are missing the point.

No matter whether the reported issue is real or not. If it is not documented properly, we won't be able to reproduce it. The ticket will therefore end being tagged with "worksforme", "invalid" or "rejected" status. This is not worth the effort.

We have chosen a saner and more pragmatic approach which implies that any tickets that gets forgotten, omitted or discarded will naturally ends in the new bug tracker with more accurate information. We will then be able to handle the ticket quicker and this responsiveness will be beneficial to everybody.

Br,
Julien.
Title: Re: Hasta la vista, Trac
Post by: mburillo on February 05, 2014, 04:09:20 pm
Hello robb  :D,

Quote
For the documentation, what will be the new structure of the mediawiki environment?
Will it just be search based (all documents will be in 1 large directory) and tagged with search words? Or will there be subject and language based subdirectories?

How will the wiki be moderated to insure accurate info? And how will it be protected against spam?

Ok good questions, I have not 100% decided yet, but probably will follow the same structure as the course, one folder per language, inside this folder all the documents and the index, with the relevants links (main, next, etc...)
Title: Re: Hasta la vista, Trac
Post by: robb on February 05, 2014, 07:52:25 pm
Good to hear Mateo. If I can be of assistance just let me know.
Title: Re: Hasta la vista, Trac
Post by: robb on February 07, 2014, 11:01:26 am
The new bugtracker is live.
You can find it at https://bugs.zentyal.org

Please activate your account with the same credentials as your forum account.
Title: Re: Hasta la vista, Trac
Post by: jjmontes on February 07, 2014, 06:27:46 pm
Hello!

Both https://tracker.zentyal.org and http://wiki.zentyal.org are now available.

Tracker system can be accessed using the forum credentials (we will also add information to the login page).

We are still undergoing the setup for Wiki accounts, but at this time they will likely be granted on demand (we beg a little patience about this, we'll get back).

Thanks all for your support!
Title: Re: Hasta la vista, Trac
Post by: peterpugh on February 07, 2014, 06:45:33 pm
Initially looks better, wiki login says no user name. Tracker logs on.
Title: Re: Hasta la vista, Trac
Post by: robb on February 07, 2014, 07:09:47 pm
Thnx jjmontes for the heads up.
Could you activate my account for wiki already?
thnx
Title: Re: Hasta la vista, Trac
Post by: logdog on February 07, 2014, 08:23:37 pm
What is the link to the old version bugtracker?
Title: Re: Hasta la vista, Trac
Post by: stm999999999 on February 08, 2014, 04:28:43 am
http://trac.zentyal.org
Title: Re: Hasta la vista, Trac
Post by: logdog on February 08, 2014, 11:23:44 am
need a working link, since I cann't find my questions, and I want to restore them.
Title: Re: Hasta la vista, Trac
Post by: J. A. Calvo on February 08, 2014, 12:34:20 pm
need a working link, since I cann't find my questions, and I want to restore them.

If you have questions you should ask them in this forum or the IRC channel. The tracker is only for reporting bugs, providing as much information as possible about how to reproduce the problem, because otherwise most of the times we just can't fix the issue if we can't experience it by ourselves.
Title: Re: Hasta la vista, Trac
Post by: ian on February 08, 2014, 12:50:23 pm
Hello,

How to post a new problem and a new ticket ?

P.s. my ticket 7722 import/export error on release 3.2.4 is reopend with number 115 with priority normal.
As long that this problem not is solved, the release 3.2.4 or later can not be used in a production environment becaus the backup/restore does not work so form it is a critical priority.

Thanks and best regards,
Ian
Title: Re: Hasta la vista, Trac
Post by: logdog on February 08, 2014, 03:05:36 pm
The tracker is only for reporting bugs

I wrote about two problems, now I cann't find them on the new bug tracker. Why am I wasting my time and yours?
Title: Re: Hasta la vista, Trac
Post by: peterpugh on February 08, 2014, 06:33:25 pm
Not sure as I just creatred a test bug and its there. click on "my page" and its listed.

Someone delete it please
Title: Re: Hasta la vista, Trac
Post by: christian on February 08, 2014, 07:54:28 pm
Stuart,
these guys are not complaining because new created bug disappeared but because, as explained above, all existing bugs in previous repository have not being migrated to the new toll.
Title: Re: Hasta la vista, Trac
Post by: peterpugh on February 08, 2014, 08:36:29 pm
Just some info about the status of the migration: We've pre-selected currently 90 of the most relevant/well-reported issues to be moved to the new redmine in the next days. Once the migration is done, if anyone is missing anything of course will be very welcome to add it again in the new tracker.

As Julien says, would be great if there is not too much movement in the trac during a couple of days.

Thanks for your patience! I think we all will enjoy this move :)

I think it was an attempt to tidy a system that sort of got a bit lost.
Thats why I got confused as I thought it had been said.
Title: Re: Hasta la vista, Trac
Post by: stm999999999 on February 08, 2014, 09:39:54 pm
if you know your ticket #

http://trac.zentyal.org/ticket/7934
Title: Re: Hasta la vista, Trac
Post by: jkerihuel on February 10, 2014, 11:43:44 am
I wrote about two problems, now I cann't find them on the new bug tracker. Why am I wasting my time and yours?

Not in anyone's interest to waste time.

We have scheduled to publish an online version of the old trac so you can find a copy of your previous tickets and add them to the new tracker. I'll keep you posted when it's available.

Br,
Julien.

Title: Re: Hasta la vista, Trac
Post by: jkerihuel on February 10, 2014, 12:56:39 pm
Good evening,

This week, we have scheduled to migrate from our existing trac bug tracker and documentation framework to redmine for the bug tracking and mediawiki for the documentation:

http://tracker.zentyal.org (http://tracker.zentyal.org)

The tool is never an end in itself but it does have a significant impact on how we supply documentation, triage, follow-up or process issues with ease and better efficiency. We have already invested a significant additional amount of time in fixing bugs and we will continue this effort until we reach what we consider being an acceptable status. Furthermore, some parts of the documentation have already been migrated and the rendering is quite good.

One significant part of this process is obviously the migration of tickets and we have chosen to this regards to perform a manual triage among existing tickets. The objective is not to artificially decrease the number of backlog issues but to focus on what is achievable to be fixed in a foreseeable future. It is therefore possible we omit by inadvertence to migrate some tickets that shall be important to you. If such case occurs, you are invited to add them onto the new service. Any help to this regards will be strongly appreciated!

The new platform will soon be available and you will be able to log in with your forums credentials.

The old tracker is available at the following URL and will be disposed of our infrastructure on March 10th max: http://oldtracker.zentyal.org/report (http://oldtracker.zentyal.org/report)

Best Regards,
Julien.
Title: Re: Hasta la vista, Trac
Post by: logdog on February 10, 2014, 01:04:05 pm
thank you
Title: New wiki instructions
Post by: mburillo on March 06, 2014, 03:23:12 pm
Hello all,

The new zentyal community wiki - https://wiki.zentyal.org/wiki/Zentyal_Wiki - is already taking shape, here you have a little FAQ:

- Do I need to create an account for this service?
    No, forum accounts will authenticate in the wiki as well.
- How can I edit the community pages?
    https://wiki.zentyal.org/wiki/How_to_edit_this_wiki
- I have found an error / I want some page to be included in the "protected" part of the wiki
    Any feedback is welcome at wiki@zentyal.com

Hope this is clarifying  :D
Title: Re: Hasta la vista, Trac
Post by: peterpugh on March 06, 2014, 03:57:03 pm
I had a look the other day and even though a beginning I can see much taking shape.

 https://wiki.zentyal.org/wiki/Configuration_Files
Actually provide a lot of complementary knowledge and its good to see it in that format rather than scratching at first with zentyal.

Really happy to see this take form.
https://wiki.zentyal.org/wiki/Zentyal_Development_and_Advanced_uses_(Modules,_Stubs,_Hooks,_Configuration_scripts,_Migration_scripts...)

Apols never saw this and I have been banging on about sssd and clients of lately
https://wiki.zentyal.org/wiki/SSSD

Great news and I suggest a browse
Title: Re: Hasta la vista, Trac
Post by: desperados on April 18, 2017, 01:56:38 pm
I like redmine, I use in my company too

the certificate is invalid, expired 9/4
Title: Re: Hasta la vista, Trac
Post by: jgould on June 14, 2017, 03:46:56 pm
Why does it feel like Zentyal is abandoned? Threads get no response on the forums, bugs go unanswered, and now I try to login to the tracker and get this;

(http://i.imgur.com/d9pFbzi.png)