Zentyal Forum, Linux Small Business Server

Zentyal Server => Installation and Upgrades => Topic started by: kaja on August 15, 2011, 10:54:09 pm

Title: Zentyal management web interface won't start after reboot
Post by: kaja on August 15, 2011, 10:54:09 pm: I've installed all modules and after reboot I'm not able to connect to web management.
When I run /etc/init.d/zentyal apache start, the problem is fixed.
Title: Re: Zentyal management web interface won't start after reboot
Post by: spiral on August 16, 2011, 07:25:16 pm: Same issue here, I have been reinstalling zentyal core with apt-get, but will try restarting apache.
Title: Re: Zentyal management web interface won't start after reboot
Post by: mervyn on August 16, 2011, 09:45:01 pm: Issue resolved for me with latest upgrade of Zentyal firewall, 2.1.4
Title: Re: Zentyal management web interface won't start after reboot
Post by: spiral on August 16, 2011, 10:13:29 pm: I am still having issues after the firewall update. I still must restart apache.
Title: Re: Zentyal management web interface won't start after reboot
Post by: sinc on August 21, 2011, 06:28:08 am: http://trac.zentyal.org/ticket/3147
Title: Re: Zentyal management web interface won't start after reboot
Post by: robb on August 21, 2011, 08:50:25 am: What does /var/log/ebox/ebox.log say about this?

Also have a look at this thread: http://forum.zentyal.org/index.php/topic,7082.msg28417.html
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 21, 2011, 11:08:21 pm: Is this reproducible all the times? I mean, if you execute /etc/init.d/zentyal apache restart it works and when rebooting the machine it fails again? or is it a random behavior?
Title: Re: Zentyal management web interface won't start after reboot
Post by: sinc on August 22, 2011, 09:12:41 pm: The problem seems to occur at each reboot in my setup, which is a fresh install. Also, in response to robb, it was my understanding that 2.2 had ebox references removed which means /var/log/ebox/ebox.log is now /var/log/zentyal/zentyal.log

There doesn't appear to be any relevant errors in zentyal.log
Title: Re: Zentyal management web interface won't start after reboot
Post by: Marcus on August 23, 2011, 02:02:13 am: Hello,

I had the same experience few hours ago with an up-to-date zentyal 2.1.

rebooted than Zentyal was missing.

Code: [Select]
sudo /etc/init.d/zentyal startstarted Zentyal, mail filter failed along with the mail module and still no admin interface.

Code: [Select]
sudo dpkg-reconfigure zentyalstill nothing - not even an error !! :(

Code: [Select]
sudo /etc/init.d/zentyal apache restart... yay! Zentyal admin interface is back ;D

Everything was back to what it was (after restarting the mail service).

Marcus
Title: Re: Zentyal management web interface won't start after reboot
Post by: francesco_r on August 23, 2011, 12:12:26 pm: I have installed two 2.2 rc1 machines and both have this annoying bug.
Another bug is after the setup, the network don't start because in the gateway page there are two identical default gateway.
When i remove one of two, the network start normally.
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 25, 2011, 06:40:11 pm: The two gateways is a different already reported issue, but regarding the won't start problem, could you try upgrading to the last packages (2.2-rc2) to see if it still happens?
Title: Re: Zentyal management web interface won't start after reboot
Post by: kaja on August 26, 2011, 12:25:05 am: yep, it's the still same .... but the boot takes little bit longer
Title: Re: Zentyal management web interface won't start after reboot
Post by: kaja on August 26, 2011, 12:26:52 am: and the internal network interface is unconfigured (in initial setup set as static). This happend after installing all modules and after reboot.
Title: Re: Zentyal management web interface won't start after reboot
Post by: sinc on August 26, 2011, 04:45:06 am: Same problem with rc2 after fresh install, also, I noticed the Dashboard says there is 1 system update available after I updated from web interface, but none of the Software Management lists in the web interface show anything. I had to do it from the command line.
Title: Re: Zentyal management web interface won't start after reboot
Post by: itamar on August 26, 2011, 08:48:15 am: Yes same here.
restarting everything using
service zentyal start didn't help.
Only sudo /etc/init.d/zentyal apache restart did the trick
I can't believe that this bug hasn't been fixed yet....
Title: Re: Zentyal management web interface won't start after reboot
Post by: spiral on August 26, 2011, 08:45:20 pm: yep, still an issue here too with RC2
Title: Re: Zentyal management web interface won't start after reboot
Post by: exekias on August 26, 2011, 08:56:19 pm: For those of you who are reproducing the issue:

Can you please review (or attach) your /var/log/zentyal/zentyal.log in order to find the problem during boot?

I'm trying to reproduce this but it always works for me :-[

Thank you for your reports
Title: Re: Zentyal management web interface won't start after reboot
Post by: itamar on August 26, 2011, 09:30:16 pm: Happens to me all the time.
Attaching log but I can't find anything in it.
One more thing - upon restart the file sharing does not work too.
After I manually start the dashboard I have to click start from the dashboard to get the file sharing service to work.
Title: Re: Zentyal management web interface won't start after reboot
Post by: maxprox on August 26, 2011, 10:06:40 pm: Hello,

testing 2.2

also the same "no access" admin web interface.
After a reboot again no access
I have to stop apache and firewall

Code: [Select]
root@zentyal-vm:~# /etc/init.d/zentyal apache stop * Stopping Zentyal module: apache [ OK ] root@zentyal-vm:~# /etc/init.d/zentyal firewall stop * Stopping Zentyal module: firewall [ OK ] root@zentyal-vm:~# /etc/init.d/zentyal apache start * Restarting Zentyal module: apache [ OK ] root@zentyal-vm:~# /etc/init.d/zentyal firewall start * Restarting Zentyal module: firewall [ OK ] root@zentyal-vm:~#
Lo and behold! The web interface is reachable

by the way:
xorg uses 50-80 %CPU (use top) => I have to kill it and work remote
what is with DNS? In the web interface I can't find settings for static DNS names to IP's ?

Okay I worked with an old SME-Server - and I go back :-(
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 26, 2011, 11:48:37 pm: Quote from: itamar on August 26, 2011, 08:48:15 am
Yes same here.
restarting everything using
service zentyal start didn't help.
Only sudo /etc/init.d/zentyal apache restart did the trick
I can't believe that this bug hasn't been fixed yet....

If this hasn't been fixed yet it's just because we can't reproduce it. It's difficult to fix something that works for us...

Could you all who are reproducing it tell us the list of modules you have installed / enabled ? Maybe with that information we will be more lucky reproducing it...

Thanks in advance!
Title: Re: Zentyal management web interface won't start after reboot
Post by: sinc on August 27, 2011, 12:00:26 am: This is 100% reproducible on all my fresh installs. My setup is a VMWare instance with two NICs, all I did was install from 2.2-rc2 ISO with all packages but mail related ones and it occurs on reboot. I also tried recreating the problem on another machine with a different VMWare install and created a new VMWare instance from scratch.
Title: Re: Zentyal management web interface won't start after reboot
Post by: maxprox on August 27, 2011, 02:19:04 am: Quote from: J. A. Calvo on August 26, 2011, 11:48:37 pm
Could you all who are reproducing it tell us the list of modules you have installed / enabled ? Maybe with that information we will be more lucky reproducing it...
Thanks in advance!
Yes
I have install and running on Core version 2.1.27.
(by the way I have killed x11-commen and lxdm because a very high load >50 %CPU
and I don't need it.)

Code: [Select]
Netzwerk Läuft Firewall Läuft Antivirus Läuft Apache Läuft DHCP Läuft DNS Läuft Ereignis Läuft Logs Läuft NTP Läuft Dateifreigabe Läuft Benutzer und Gruppen Läuft
On the Firewall in the first rule I allow everything from the local Network as well ldap and adsync
Title: Re: Zentyal management web interface won't start after reboot
Post by: bubbl3 on August 27, 2011, 02:59:00 am: Didn't have this problem in RC1 got it in RC2, nice....
Title: Re: Zentyal management web interface won't start after reboot
Post by: itamar on August 27, 2011, 07:57:06 am: I did a fresh install and selected the regular office configuration.
after setup finished I made some users and tested some shares and rebooted.
Then I encountered th problem.
BTW I'm running on virtual box but I did test the 2.0 the same way and didn't have any problem.

How do I list the list the services to copy here?

What else do you need to pinpoint the problem?
Would access via TeamViewer help.
I can set it up and send credentials via email.
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 27, 2011, 01:47:48 pm: Ok, we have finally reproduced it and the fix is going to be released asap. Thanks to everybody for the feedback and sorry for the inconvenience!
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 27, 2011, 01:49:33 pm: Quote from: bubbl3 on August 27, 2011, 02:59:00 am
Didn't have this problem in RC1 got it in RC2, nice....

That's really strange, do you have now the same set of modules you had in RC1?
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 27, 2011, 04:31:00 pm: Hi again,

The fix is already published, you just need to upgrade to the last version of the zentyal-users package (2.1.10).

Please confirm that this is definitely fixed with that.

Thanks!
Title: Re: Zentyal management web interface won't start after reboot
Post by: maxprox on August 27, 2011, 05:28:36 pm: Quote from: itamar on August 27, 2011, 07:57:06 am
How do I list the list the services to copy here?
Hi itamar,

go to the first Admin screen from zentyal (I belive called "Dashboard)
there you will find an overview of all installed modules and their status.
=> copy and past
Title: Re: Zentyal management web interface won't start after reboot
Post by: maxprox on August 27, 2011, 05:38:14 pm: Quote from: J. A. Calvo on August 27, 2011, 04:31:00 pm
Please confirm that this is definitely fixed with that.

Hi

YES ! It goes!

Code: [Select]
Die folgenden Pakete werden aktualisiert: zentyal-users 1 Pakete aktualisiert, 0 zusätzlich installiert, 0 werden entfernt und 0 nicht aktualisiert. Muss 77,2kB an Archiven herunterladen. Nach dem Entpacken werden 0B zusätzlich belegt sein.
Thank You for your work - super!
Title: Re: Zentyal management web interface won't start after reboot
Post by: sinc on August 27, 2011, 09:14:06 pm: 2.2-rc2 with latest updates seems to have fixed this problem for me.
Title: Re: Zentyal management web interface won't start after reboot
Post by: itamar on August 27, 2011, 09:19:54 pm: Confirming too - fixed here.
Great work on handling it so fast.
Title: Re: Zentyal management web interface won't start after reboot
Post by: kaja on August 27, 2011, 11:59:35 pm: no, the bug is still there. Installed all the modules. After reboot the startup takes a very long time.
Title: Re: Zentyal management web interface won't start after reboot
Post by: itamar on August 28, 2011, 07:36:01 am: I don't think this bug is talking about long boot time.
Title: Re: Zentyal management web interface won't start after reboot
Post by: kaja on August 28, 2011, 11:50:01 am: It's not, but after update network interface either with static or dhcp won't start. Everytime I need to do networking restart and zentyal apache start. I'm using virtual box for testing.
Title: Re: Zentyal management web interface won't start after reboot
Post by: itamar on August 28, 2011, 12:04:37 pm: I suggest you open a new thread about it....
Title: Re: Zentyal management web interface won't start after reboot
Post by: bubbl3 on August 28, 2011, 05:25:27 pm: fixed here too, it they fix the ppp not going up at startup 2.2 would be perfect for me :)
Title: Re: Zentyal management web interface won't start after reboot
Post by: spiral on August 30, 2011, 07:25:10 pm: The new fix, has failed once, and succeeded once. One of my test VM's are fine, the other will not boot, just sits at the boot splash screen with the progress bar never ending.
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on August 31, 2011, 12:39:16 am: Sorry for posting here instead of a new thread, because as some of you said, this seems a different problem.

To the ones with a current boot fail: Could you try to disable the Mail module if you have it enabled and confirm us if that fixes the problem? If you don't have the Mail module installed, please tell us your list of enabled modules. Thanks! With your collaboration we'll fix this asap ;)
Title: Re: Zentyal management web interface won't start after reboot
Post by: J. A. Calvo on September 01, 2011, 03:56:35 am: Ok, we think this should be definitely fixed now, the ones experiencing the problem just need to upgrade to the new versions of the zentyal-core and zentyal-users packages.

Let us know if it finally works! Thanks!
Title: Re: Zentyal management web interface won't start after reboot
Post by: Ret on September 01, 2011, 03:35:34 pm: I think it's fixed now. Thanks!
Title: Re: Zentyal management web interface won't start after reboot
Post by: kaja on September 04, 2011, 10:41:28 pm: also works here
Title: Re: Zentyal management web interface won't start after reboot
Post by: michman89 on October 20, 2011, 02:50:49 pm: Hi. I'm noviсe here and this command "/etc/init.d/zentyal apache start" not working!
I'v got this message - "zentyal: command not found"
How I can restart apache for Zentyal dashboard access?
Title: Re: Zentyal management web interface won't start after reboot
Post by: Marcus on November 10, 2011, 04:44:48 pm: Hello michman89,

Could you confirm that you are running Zentyal 2.0 or Zentyal 2.2 ?

Thanks,

Marcus
Title: Re: Zentyal management web interface won't start after reboot
Post by: icemanzor on February 01, 2012, 07:18:31 pm: Hello I have the same problem this fellow apparently michman89 when performing actulizacion lost Zentyal files and therefore does not start the admin panel to execute the command that tells me

-bash: /etc/init.d/zentyal: No such file or directory

and effectively in this route is not found that file or any similar
Title: Re: Zentyal management web interface won't start after reboot
Post by: robb on February 01, 2012, 07:58:37 pm: Icemanzor: what version of Zentyal do you use?

If 2.0 then have a look in /etc/init.d/ebox
Title: Re: Zentyal management web interface won't start after reboot
Post by: icemanzor on February 01, 2012, 09:30:35 pm: Thanks I could figure out what the administration panel Zentyal reinstalling with the command

sudo apt-get install Zentyal

now I have an error when trying to enable file sharing modules Zentyal log I get the following :-\

Stack:
[/usr/share/perl5/HTML/Mason/Request.pm:127]
[/usr/share/perl5/HTML/Mason/Request.pm:525]
2012/02/01 15:47:40 INFO> install-packages:56 main::__ANON__ - Starting package installation process
2012/02/01 15:47:41 ERROR> install-packages:89 main::__ANON__ - Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
2012/02/01 15:47:41 INFO> install-packages:116 main::__ANON__ - Package installation process finished
2012/02/01 15:47:56 INFO> GlobalImpl.pm:539 EBox::GlobalImpl::saveAllModules - Saving config and restarting services: firewall
2012/02/01 15:47:57 INFO> GlobalImpl.pm:653 EBox::GlobalImpl::saveAllModules - Changes saved successfully
2012/02/01 15:49:11 INFO> GlobalImpl.pm:539 EBox::GlobalImpl::saveAllModules - Saving config and restarting services: network antivirus bwmonitor mail openvpn samba trafficshaping firewall captiveportal printers
2012/02/01 15:49:11 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: network
2012/02/01 15:49:16 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: antivirus
2012/02/01 15:49:29 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: bwmonitor
2012/02/01 15:49:30 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: openvpn
2012/02/01 15:49:31 INFO> GlobalImpl.pm:653 EBox::GlobalImpl::saveAllModules - Changes saved successfully
2012/02/01 15:50:11 INFO> GlobalImpl.pm:539 EBox::GlobalImpl::saveAllModules - Saving config and restarting services: network antivirus bwmonitor mail openvpn samba trafficshaping firewall captiveportal printers
2012/02/01 15:50:11 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: network
2012/02/01 15:50:31 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: antivirus
2012/02/01 15:50:39 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: bwmonitor
2012/02/01 15:50:40 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: openvpn
2012/02/01 15:50:40 INFO> GlobalImpl.pm:653 EBox::GlobalImpl::saveAllModules - Changes saved successfully
2012/02/01 15:53:00 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 15:53:01 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 15:53:02 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 15:53:03 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 15:53:04 ERROR> Ldap.pm:1107 EBox::Ldap::safeConnect - FATAL: Couldn't connect to LDAP server: ldapi://%2fvar%2frun%2fslapd%2fldapi
2012/02/01 15:53:04 ERROR> ConfigureModuleController.pm:74 EBox::CGI::ServiceModule::ConfigureModuleController::__ANON__ - Failed to enable: FATAL: Couldn't connect to LDAP server: ldapi://%2fvar%2frun%2fslapd%2fldapi
2012/02/01 16:00:18 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:00:19 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:00:20 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:00:21 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:00:22 ERROR> Ldap.pm:1107 EBox::Ldap::safeConnect - FATAL: Couldn't connect to LDAP server: ldapi://%2fvar%2frun%2fslapd%2fldapi
2012/02/01 16:00:22 ERROR> ConfigureModuleController.pm:74 EBox::CGI::ServiceModule::ConfigureModuleController::__ANON__ - Failed to enable: FATAL: Couldn't connect to LDAP server: ldapi://%2fvar%2frun%2fslapd%2fldapi
2012/02/01 16:10:47 INFO> GlobalImpl.pm:539 EBox::GlobalImpl::saveAllModules - Saving config and restarting services: firewall samba printers logs
2012/02/01 16:10:48 INFO> Base.pm:228 EBox::Module::Base::save - Restarting service for module: logs
2012/02/01 16:10:48 INFO> GlobalImpl.pm:653 EBox::GlobalImpl::saveAllModules - Changes saved successfully
2012/02/01 16:11:17 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:11:18 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:11:20 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:11:21 ERROR> Ldap.pm:1103 EBox::Ldap::safeConnect - Couldn't connect to LDAP server ldapi://%2fvar%2frun%2fslapd%2fldapi, retrying
2012/02/01 16:11:22 ERROR> Ldap.pm:1107 EBox::Ldap::safeConnect - FATAL: Couldn't connect to LDAP server: ldapi://%2fvar%2frun%2fslapd%2fldapi
Title: Re: Zentyal management web interface won't start after reboot
Post by: icemanzor on February 01, 2012, 10:12:25 pm: Well try to start, stop and re start the service and I got the following

coraserver2 root @: ~ # / etc / init.d / slapd start
Not starting slapd: September SLAPD_NO_START in / etc / default / slapd
coraserver2 root @: ~ # / etc / init.d / slapd stop
Stopping OpenLDAP: slapd.
coraserver2 root @: ~ # / etc / init.d / slapd start
Not starting slapd: September SLAPD_NO_START in / etc / default / slapd
Title: Re: Zentyal management web interface won't start after reboot
Post by: alvarog_silva on January 29, 2018, 07:31:37 pm: Hi

Try to 'install' again the package 'zentyal'

$ apt-get install zentyal

If you installed from the DVD, I don't know why, you have to install again to setup mysql passwords and stuff.
Title: Re: Zentyal management web interface won't start after reboot
Post by: devnull on January 30, 2018, 02:51:49 pm: I just got the same problem in Zentyal 5. After server reboot Zentyal management web interface is not working anymore. Sogo works. It seems that web managament interface uses nginx while sogo uses Apache.

/var/log/nginx/error.log:
Code: [Select]
[emerg] 4175#4175: SSL_CTX_use_PrivateKey_file("/var/lib/zentyal/conf/ssl/ssl.pem") failed (SSL: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch)
sudo journalctl -xe:

Code: [Select]
-- Subject: Unit nginx.service has failed -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit nginx.service has failed. -- -- The result is failed. Jan 30 15:36:11 zentyal systemd[1]: nginx.service: Unit entered failed state. Jan 30 15:36:11 zentyal systemd[1]: nginx.service: Failed with result 'exit-code'. Jan 30 15:36:11 zentyal sudo[3594]: pam_unix(sudo:session): session closed for user root Jan 30 15:36:31 zentyal sudo[3608]: PAM unable to dlopen(pam_cap.so): /lib/security/pam_cap.so: cannot open shared object Jan 30 15:36:31 zentyal sudo[3608]: PAM adding faulty module: pam_cap.so Jan 30 15:36:31 zentyal sudo[3608]: kris : TTY=pts/0 ; PWD=/home/kris ; USER=root ; COMMAND=/bin/journalctl -xe Jan 30 15:36:31 zentyal sudo[3608]: pam_unix(sudo:session): session opened for user root by kris(uid=0)

Edit:
Solved! I had to reinstall libpam-systemd... I've no idea how this could happened. I know that Ubuntu updates are always dangerous but this time it stopped working without updating anything. It looks bad for the future.