Zentyal Forum, Linux Small Business Server

Zentyal Server => Installation and Upgrades => Topic started by: jerry-sc on February 13, 2014, 02:16:33 pm

Title: [SOLVED] I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 02:16:33 pm

Hi,
I have installed a Zentyal 3.3 text mode.
I can't access the interface web through http://ip_address.
Anyone have the same problem?
Thanks!

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 02:26:38 pm

I guess everyone is facing this specific behaviour  ;D
Unless this is a typo, you should rather use https://server_IP_address
access to http (without SSL) will redirect you to the (empty = yes it works) default web site.

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 03:01:27 pm

Sorry,

I trying on https://ip_address/ but a cannot have success :(

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 03:18:31 pm

So you have to be a bit more explicit  ;)  what does "can't access" mean ? wrong page, time out, error message or something else ?
Did you look at various logs like access in zentyal log folder ?

Title: Re: I can't access Interface Web
Post by: vupibi on February 13, 2014, 03:57:58 pm

Have you perhaps changed the port from 443 to something different at installation?

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 04:12:35 pm

I did a normal installation. I downloaded and installed the CD in text mode. I did not do nothing else.

When do I log in text mode, the system says I can connect via web in https://ip_address/ address to manage the system.

The web manager is not included on the cd that I downloaded on this site?

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 04:14:58 pm

Again, sorry for that, is there any (error?) message when you access https://your_ip_address  ?

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 04:24:53 pm

Tha page said "This Page is not avaliable".

I can't connect with telnet on ports 443, 80 is this server.

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 04:28:59 pm

Tell us a bit more about your configuration  8)

for instance, if you have only one single network interface and if it happens that you have configured it as "external", then don't be surprised you can't access on port 443. No access on port 80 is rather strange but I don't know what default FW rules on 3.x

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 04:33:44 pm

The server stay a simple network. I have a single network card, configured with IP Address 192.168.3.213.

I can connect on this server using Putty (ssh).

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 04:39:45 pm

ok, we have some real input now. Go some step further with more details. One single port is not very usual for Zentyal deployment  ;)
If you can access SSH, can you check if there is an Nginx process running ?

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 04:46:18 pm

Yes. Nginx is running with ID Process 25779

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 05:34:41 pm

while accessing through SSH, can you type:

Code: [Select]

netstat -nlp | grep nginxand post the output here ?

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 06:26:05 pm

Nothing happens  :(

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 06:44:35 pm

oh  :o
yes, there is something happening despite what you think  ;)
You run this command as Zentyal admin user while (my fault, I though you knew this already) it has to be launched as super user.
Try again like this:

Code: [Select]

sudo netstat -nlp | grep nginxYou will be prompted for your password again, of course...

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 13, 2014, 07:00:02 pm

Again... nothing happens.

I'm logged with su root

Title: Re: I can't access Interface Web
Post by: christian on February 13, 2014, 07:25:14 pm

OK, I give up because without thinking further, I don't know what could help.
I don't understand how you can have nginx process running but not listening on any interface  ::)
you may try netstat -a...
then look at "/var/lib/zentyal/conf/nginx.conf" in which you will find where you admin interface is listen at, if I can say so.
This said, I doubt I can help further.

Title: Re: I can't access Interface Web
Post by: gzen on February 14, 2014, 01:14:06 am

see anything in /var/log/nginx/error.log?

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 18, 2014, 02:32:04 pm

Hi,

I'm ran apt-get install nginx and now it is installed.

Someone know's how to configure to access de admin web from Zentyal ?

Thanks.

Title: Re: I can't access Interface Web
Post by: jerry-sc on February 18, 2014, 03:26:23 pm

Finally I have access.

I just typed apt-get install zentyal and after than various process I can get connection with 443 port.

Thanks for all!

Title: Re: I can't access Interface Web
Post by: christian on February 18, 2014, 03:51:32 pm

Quote from: jerry-sc on February 18, 2014, 03:26:23 pm

Finally I have access.

Thus please stamp your very first post title as [SOLVED]  ;)