Zentyal Forum, Linux Small Business Server
Zentyal Server => Installation and Upgrades => Topic started by: federicososa on November 16, 2023, 04:09:54 pm
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Hi everyone,
im trying to login in the web interface, but it keeps saying that the password is incorrect - yeap i check it many times - i can login with the password in the desktop, ssh and as sudo but i can login on the website.
according to the zentyal.log
2023/11/16 15:55:14 DEBUG> PAM.pm:65 Authen::Simple::PAM::check - Failed to authenticate user 'hereMyUsername' using service 'zentyal'. Reason: 'Authentication failure'
2023/11/16 15:55:14 WARN> Auth.pm:277 EBox::Middleware::Auth::_login - Failed login from: 192.168.25.74
Can somebody give a hint? i tried already to make a new user, and give it the rights like the original ZentyalAdmin but still no success..
Thanks!
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That is weird. Did you try to set (temporarily) a simple password without any special characters to the local administrator like zentyal2023?
Also, did you check the configuration file /etc/passwd ? Did you restart the webadmin module?
sudo zs webadmin restart
sudo zs webadmin status
Finally, you might try again to create another local administrator as follows and login to the Zentyal GUI:
sudo useradd -m -d /home/zenadmin -G sudo -s /bin/bash zenadmin
sudo passwd zenadmin
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“This world is ours, and by the Holy Light we will keep it safe, now and forever".
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Hi Thanks for the Reply.
yeap, i created an user named johnDoe and gave him all rights and still no chance to get in.
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You must debug the issue by analyzing the following log files:
- /var/log/zentyal/zentyal.log
- /var/log/syslog
- /var/log/auth.log
- /var/log/zentyal/access.log
- /var/log/zentyal/error.log
- /var/log/nginx/error.log
Also, I recommend you to enable the debug module as follows:
1. Edit the parameter debug in the log file /etc/zentyal/zentyal.conf
2. Restart the webadmin module to apply the changes.
Finally, did you confirm that the services that manage the webadmin are running?
sudo systemctl status zentyal.webadmin-nginx zentyal.webadmin-uwsgi
—
This world is ours, and by the Holy Light, we will keep it safe, now and forever.