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Messages - turalyon

Pages: [1] 2 3 ... 8
1
It is confirmed. The expired key is no longer in your Zentyal server, but either the new one.

You need to run the following command and make sure it did not show any error, if it gives you any kind of error, post the trace. If everything was okay apparently, check again the available repository keys and try to fetch the repository packages.

Code: [Select]
curl http://keys.zentyal.org/zentyal-6.2-packages.asc | sudo apt-key add -

sudo apt update

If it keeps not working you will need to contact Zentyal (sales@zentyal.com) and explain your current situation.
--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

2
Installation and Upgrades / Re: Stuck on 7.0.4 rest on 7.0.5
« on: August 03, 2022, 10:09:00 am »
Take a look at the following topic:

* https://forum.zentyal.org/index.php/topic,35450.msg115128.html#msg115128

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

3
You can create a report on Github, so they can analyze and fix it if necessary.

* https://github.com/zentyal/zentyal/issues/

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

4
Installation and Upgrades / Re: cannot validate the license key
« on: July 26, 2022, 11:22:04 am »
Hey ,
I am facing the same issues while licensing.
is there any solution kindly share 


Hi,

First of all, you must ensure that your Zentyal server can resolve external domains like 'google.es'.

Second, keep in mind that if the license key was already activated in the past, you cannot use it again without contacting Zentyal.

In case you still have an issue, you must contact 'sales@zentyal.com' and provide them your license key and the error you get.

Hope it helps you.

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

5
Email and Groupware / Re: Send Mail Connect Error
« on: July 25, 2022, 03:56:41 pm »
Hi,

Unfortunately, those messages are useless to identify the issue. Did you check the rest of the log file? And what about the log file '/var/log/mail.err'? or even the log file /var/log/syslog.

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

6
That's strange behavior, the debug mode only prints every step, that's all. Anyway, it worked.

Regarding the spelling, the forum is checked by Zentyal staff every day, so they will fix it as soon as they see it.

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

7
Hi vcottet,

According to the output, you don't have any commercial key. after removing the expired key, did you import the new one?

Code: [Select]
curl http://keys.zentyal.org/zentyal-6.2-packages.asc | sudo apt-key add -
sudo apt update

In case it keeps failing, send me the result of the command:

Code: [Select]
sudo apt-key list

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

8
Hi Gray,

Did you try to run the script using the debug mode as follows? Can you try it and send me the result?

Code: [Select]
sudo bash -x zentyal_installer.sh

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

9
Hi,

If you do not configure and enable the Network module, it will happen every time you reboot the server. The goal of that command is to allow you access to the Zentyal Admin Interface so you can configure and enable the Network module.

NOTE: Be cautious with the firewall configuration, you may block the access. If that happens run the command: sudo zs firewall stop.

In case of an issue during the configuration, try to detail it to me as much as possible. Also, remember that you have available the log file '/var/log/zentyal/zentyal.log'. There you will see any error with Zentyal.

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

10
Hi,

If you run sudo apt dist-upgrade, does it update your server?

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

11
Hi,

Try to remove that expired key with 'sudo apt-key del 935D 5F02 D09D 8E65 99D5  2A01 799E 2919 24B3 C2E9' and then, download and import again the official key. Below you have the output I get regarding the repository key:

Code: [Select]
apt-key list | grep -i -B3 -A3 'zentyal commercial repository'

pub   rsa4096 2022-05-30 [SC]
      A370 80C1 6056 CFA5 1A46  D744 B944 52C6 CA4B 6C41
uid           [ unknown] Zentyal Commercial Repository <blorente@zentyal.com>
sub   rsa4096 2022-05-30 [E]
sub   rsa4096 2022-05-30 [S] [expires: 2026-05-29]

Hope it helps.

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

12
Hi,

Zentyal does not use Netplan, in fact, it uninstalls it during the installation.

According to the first image, your Zentyal server does not have any IP configured, that is why you cannot use the Webadmin either SSH. You can configure a network IP using the command ip and then, login to the Webadmin and configure the network module.

* An example of the IP command: https://linuxize.com/post/linux-ip-command/

Basically, if you install Zentyal but you do not configure the network module, as soon as you reboot the server, it won't be able to get from a DHCP server or configure an IP address because the network configuration file has not been configured yet.

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

13
Hi,

How did you configure the network interfaces? Did you check your network configuration status? You can run the following command to check it:

Code: [Select]
ip addr show

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

14
Hi,

Try to import the repository key, it changed a few weeks ago.

Code: [Select]
curl http://keys.zentyal.org/zentyal-6.2-packages.asc | sudo apt-key add -

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

15
Installation and Upgrades / Re: Zentyal 7.0.4 viewing log files
« on: June 16, 2022, 12:43:07 pm »
Hi,

It's a bug. Below you have the link to the issue and the workaround.

* https://github.com/zentyal/zentyal/issues/2055#issuecomment-932964974

--

“This world is ours, and by the Holy Light we will keep it safe, now and forever".

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