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Messages - droker

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1
Hi Trym,

Im really sorry to hear that you have given, up, I suspect the problem is actually quite a simple one to solve if we can find the cause. (anyone from Zentyal care to comment?)

But thank you very much for all your efforts. They have been really useful to me so far.

I have just tried some things tonight and seemed to have made a little headway.

if you disable and re-enable each of the zarafa user accounts they then appear in the user list when you run zarafa-admin -l but there is no mail when you log into the webmail (as it has created a new mailbox). if you run zarafa-admin --list-orphans it shows each of the orphaned mailboxes, you can then hook the exisiting mail accounts to the orphaned mailboxes and the emails appear back in the correct place again.

I will keep trying to see if i can work out why it doesnt work normally.

Do Zentyal support people look in here at all. Is there anything you can suggest?

Thanks

Dean

2
Hi Trym,

How was the holiday? I dont suppose you have had chance to have a gander at this have you? I have tried a couple more times, always with the same result. I cant work out why the user database does not sync to Zarafa.

Thanks

Dean

3
Hi Trym,

I have just done a test from a fresh install and had exactly the same result. I am not sure whats going on. Enjoy your holiday and any help you can give when you get back would be really useful.

Thanks

Dean

4
Thanks Trym.

In the mean time i am going to try a fresh install and see if it was my inital install that was the problem.

Thanks

Dean

5
Hi Trym,

I have been scowering the Log files and during the restore the only thing i can see which might be causing a problem is


2011/04/18 12:23:44 DEBUG> MailUserLdap.pm:87 EBox::MailUserLdap::setUserAccount - mail account ssssss@rkrtech.co.uk already exists.
2011/04/18 12:23:44 INFO> MailUserLdap.pm:402 EBox::MailUserLdap::__ANON__ - Creation of email account for ssssss failed
2011/04/18 12:24:00 DEBUG> MailUserLdap.pm:87 EBox::MailUserLdap::setUserAccount - mail account aaaaaa@rkrtech.co.uk already exists.
2011/04/18 12:24:00 INFO> MailUserLdap.pm:402 EBox::MailUserLdap::__ANON__ - Creation of email account for aaaaaa failed
2011/04/18 12:24:15 DEBUG> MailUserLdap.pm:87 EBox::MailUserLdap::setUserAccount - mail account bbbbbb@rkrtech.co.uk already exists.
2011/04/18 12:24:15 INFO> MailUserLdap.pm:402 EBox::MailUserLdap::__ANON__ - Creation of email account for bbbbbb failed

Any Ideas whats would cause that? and do you think its the source of my problem?

Thanks

Dean

6
I just logged back into the original server, when i type zarafa-admin -l it shows all the users, when i do it on the backup it just shows the System user.

What the hell could i have done wrong?

7
Hi Trym,

I have tried everything, i have backed up and restored everthing about 4 times now all with the same outcome.

I have moved to no domain and then back to the actual domain. Nothing seems to work, but all the users appear in the LDAP database and have Zarafa accounts enabled.

in desperation I added var/lib/zarafa to the included files because i gather that is where the attachments are stored, but that made no difference.

I am at a loss.

Any other ideas? or things i can check, its almost as if it cant read the LDAP database. Where are the logs kept do you know? I did notice the password sourced in the scripts was different on the original server to the backup. Could that be it?

Thanks

Dean

8
Hi Trym.

I have tried everything and i cant figure out what im doing wrong.

I followed your excellent instructions to the letter and everything gets restored except i cant login to Zarafa, either via outlook or the web interface.

It just says my username and login are incorrect.

I didnt get any error messages during the restore and the database all seems to have been imported correctly?

Any ideas?

Thanks

Dean

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