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16
Installation and Upgrades / (SOLVED) Re: How do I diagnose MAIL STOPPED
« on: August 15, 2014, 06:29:43 pm »
I deleted the external mail account entry on my user record.
Problem solved.
Zentyal Dev Team: there is a problem with external mail fetch. It crashes the Mail component. I submitted several crash reports on it. Let me know if you need more data.
Problem solved.
Zentyal Dev Team: there is a problem with external mail fetch. It crashes the Mail component. I submitted several crash reports on it. Let me know if you need more data.
17
Installation and Upgrades / How do I diagnose MAIL STOPPED
« on: August 15, 2014, 01:43:33 pm »
The Mail component has status Stopped. Restart generates a Samba crash report.
Samba is the usual star at any Glitch Party, so where do I start looking for the cause?
Everything else seems to work great. `hostname` resolves to 127.0.0.1
I'm Linux literate. I can fix a glitchy device driver, but I can't start this mail component.
Ubuntu 14.04.1, Zentyal 3.5 (upgraded - it worked until yesterday afternoon)
Samba is the usual star at any Glitch Party, so where do I start looking for the cause?
Everything else seems to work great. `hostname` resolves to 127.0.0.1
I'm Linux literate. I can fix a glitchy device driver, but I can't start this mail component.
Ubuntu 14.04.1, Zentyal 3.5 (upgraded - it worked until yesterday afternoon)
18
Installation and Upgrades / Mail module stopped
« on: June 24, 2014, 09:10:13 pm »
On the web-admin Dashboard, the Mail module is shown as "Stopped".
I click the Restart button and eventually get a green status at the top that says the module was successfully restarted. The module still shows "Stopped", but now there's a "Start" button where it was previously "Restart".
Mail has worked before - long enough to configure Outlook to it, and a couple of ActiveSync devices. Then Outlook went "Disconnected".
How do I begin troubleshooting this? /var/log/zentyal/zentyal.log has 4 of the following entries after attempting to start the mail module. Line 43 of zentyal.psgi appears to be a macro call.
Update:
Restarting "File Sharing..." allows Outlook to connect again.
Researching this indicates that the DCE RPC plugin for Samba is the cause. DCE...
Who uses that ancient crap? Oh yeah, THEM. Microsloth....
The samba restart produces a crash report which I submitted, although I doubt Zentyal can do much, other than forward it to OpenChange folks.
Anyway, the Mail module still shows up as "Stopped", even though it apparently isn't.
I click the Restart button and eventually get a green status at the top that says the module was successfully restarted. The module still shows "Stopped", but now there's a "Start" button where it was previously "Restart".
Mail has worked before - long enough to configure Outlook to it, and a couple of ActiveSync devices. Then Outlook went "Disconnected".
How do I begin troubleshooting this? /var/log/zentyal/zentyal.log has 4 of the following entries after attempting to start the mail module. Line 43 of zentyal.psgi appears to be a macro call.
Code: [Select]
WARN> zentyal.psgi:43 main::__ANON__ - Use of uninitialized value $dir_path in concatenation (.) or string at /usr/share/perl5/HTML/Mason/Tools.pm line 117
Update:
Restarting "File Sharing..." allows Outlook to connect again.
Researching this indicates that the DCE RPC plugin for Samba is the cause. DCE...

The samba restart produces a crash report which I submitted, although I doubt Zentyal can do much, other than forward it to OpenChange folks.
Anyway, the Mail module still shows up as "Stopped", even though it apparently isn't.
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