Zentyal Forum, Linux Small Business Server

Zentyal Server => Installation and Upgrades => Topic started by: EddieA on September 10, 2012, 06:08:05 pm

Title: [SOLVED] Zentyal Cloud connection issue with Cloud Client 2.2.12
Post by: EddieA on September 10, 2012, 06:08:05 pm

Yesterday the system showed an update to the Cloud Client, 2.2.12, which I applied.  Following a re-boot, for some other system components, I now get the error: Not connected. Check VPN logs in /var/log/openvpn/

Looking at the log, I cannot see any errors.  Also, the Cloud Web page reports a connection:  Connected (since 10 Sep 2012, 06:49), and the Servers page reports 1 server on-line.  So it appears to be connected, or partially, as I don't see any Monitoring data, even though the error message shows otherwise.

In the log, the reboot was at 21:49.

** UPDATE **
Here's a screen shot from the Dashboard.  It shows that there is a Connection Error.  But, it also shows that the Configuration was backed up today, while the error is still showing.   ;D

Cheers.

Title: Re: Zentyal Cloud connection issue with Cloud Client 2.2.12
Post by: Javier Amor Garcia on September 13, 2012, 03:47:48 pm

Hello EddieA,

the 10th September we had a problem with our cloud server which affected some of our users. Probably you were among them.. Please, cehck if it is now working for you.

Regards,

Javier

Title: Re: Zentyal Cloud connection issue with Cloud Client 2.2.12
Post by: EddieA on September 13, 2012, 11:46:08 pm

Yeah, maybe that was it.  By unsubscribing and re-subscribing everything appears to be OK now.

Cheers.