Zentyal Forum, Linux Small Business Server

Zentyal Server => Installation and Upgrades => Topic started by: Faisal Abbas on May 13, 2022, 07:51:35 am

Title: Unable to Validate LICENSE of zentyal core version 7.0.4
Post by: Faisal Abbas on May 13, 2022, 07:51:35 am
Recently purchase Zentyal License Key but when i am going to validate License it gives error although my internet connection is working fine DNS is resolving

Error is : License key cannot be validated. Please try again or check your internet connection

don't know which setting will be incorrect

please suggest

Faisal Abbas
Sapphire
Title: Re: Unable to Validate LICENSE of zentyal core version 7.0.4
Post by: webmaster on May 13, 2022, 11:51:57 am
Dear Faisal,

Thank you for reporting this issue.

I have talked to my colleagues and they have told me that they have already got in touch with your team in this regard. In case the problem continues, please do let us know.

Kind regards,
The Zentyal Team
Title: Re: Unable to Validate LICENSE of zentyal core version 7.0.4
Post by: Faisal Abbas on May 18, 2022, 10:01:10 am
Dear Zentyal

Issue resolved by Zentyal team

thanks
Title: Re: Unable to Validate LICENSE of zentyal core version 7.0.4
Post by: branislav.kopun on May 28, 2022, 07:14:30 pm
Hello I have the same problem. Reinstalled Zentyal was licensed under TRIAL.
And when I want to change it to purchased license I got the same error.
It is failure on Zentyal registering side or on my ?
Because internet is working
Thanks.
Title: Re: Unable to Validate LICENSE of zentyal core version 7.0.4
Post by: webmaster on May 30, 2022, 11:32:28 am
Dear Branislav,

Thank you for your message and for informing us of this issue. In this regard, please contact our Sales Team at sales@zentyal.com and they will take care of this problem you mention.

Kind regards,
The Zentyal Team