Stuart,
I'm not sure to get your point. Perhaps my English is not at the right level yet
However debate you launch is an interesting one, except that it may lead us to very long exchanges
To me, different products may exist, one open and potentially supposed to be adapted and one polished and closed with SLA. This is one model. Another model, and I believe Zentyal is on this last one, is to have only one single product, same for community and commercial targets, difference being additional services for customers willing to pay for it.
If Zentyal benefits from inputs, add-on, documentation or whatever idea community brings in, this is fine with me. We are in a kind of win-win model: community benefits from free product, helps to improve it and this may increase number of customers asking for commercial services on top of the free, shared, backbone.
If Zentyal, as a company, wants to add, in HTTP proxy section, features to handle WPAD, I've no problem at all with this. I haven't invented anything here
and my major contribution, if any, is to try to convince people that "transparent everything" is, most of the time, the wrong way of dealing with reduction of administration cost and burden.
So I'm more on the religious side, if I can said so