Author Topic: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)  (Read 4591 times)

iarspider

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User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« on: October 26, 2009, 10:19:52 pm »
Hi,

in version 1.3.6 user site (the one at port 8888) is not working with Ubuntu 9.04.
When I try logging in, I get "500 Internal server error" page. This may have a clue to what's happening:

Code: [Select]
$ pwd
/var/log/ebox-usercorner

$ ls -l
-rw-r--r-- 1 root            root            1442 2009-10-27 00:16 access.log
-rw-r--r-- 1 ebox-usercorner ebox-usercorner    1 2009-10-27 00:11 ebox.log
-rw-r--r-- 1 root            root            5846 2009-10-27 00:16 error.log

$ cat access.log
192.168.56.1 - - [27/Oct/2009:00:16:10 +0300] "GET / HTTP/1.1" 403 1481 "-" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:11 +0300] "GET /data/css/login.css HTTP/1.1" 200 1425 "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:11 +0300] "GET /data/js/common.js HTTP/1.1" 304 - "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:12 +0300] "GET /data/js/capsLock.js HTTP/1.1" 304 - "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:12 +0300] "GET /data/images/title-login.png HTTP/1.1" 304 - "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:12 +0300] "GET /data/js/help.js HTTP/1.1" 304 - "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:12 +0300] "GET /favicon.ico HTTP/1.1" 404 209 "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"
192.168.56.1 - - [27/Oct/2009:00:16:48 +0300] "POST /LOGIN HTTP/1.1" 500 539 "https://example.local:8888/" "Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.00" "-"

$ cat error.log
Subroutine expires redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie/Util.pm line 85.
Subroutine expire_calc redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie/Util.pm line 110.
Subroutine escape_destination redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie/Util.pm line 144.
Subroutine recognize_user redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 541.
Subroutine cookie_name redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 580.
Subroutine handle_cache redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 592.
Subroutine remove_cookie redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 605.
Subroutine _convert_to_get redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 626.
Subroutine escape_uri redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 654.
Subroutine _get_form_data redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 660.
Subroutine login redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 670.
Subroutine untaint_destination redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 729.
Subroutine logout redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 735.
Subroutine authenticate redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 745.
Subroutine login_form redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 828.
Subroutine satisfy_is_valid redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 853.
Subroutine get_satisfy redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 868.
Subroutine authorize redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 876.
Subroutine send_cookie redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 947.
Subroutine cookie_string redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 978.
Subroutine key redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 1018.
Subroutine get_cookie_path redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 1028.
[Tue Oct 27 00:15:22 2009] [warn] Init: Session Cache is not configured [hint: SSLSessionCache]
[Tue Oct 27 00:15:22 2009] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Tue Oct 27 00:15:22 2009] [warn] RSA server certificate CommonName (CN) `eBox Server' does NOT match server name!?
Subroutine expires redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie/Util.pm line 85.
Subroutine expire_calc redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie/Util.pm line 110.
Subroutine escape_destination redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie/Util.pm line 144.
Subroutine recognize_user redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 541.
Subroutine cookie_name redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 580.
Subroutine handle_cache redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 592.
Subroutine remove_cookie redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 605.
Subroutine _convert_to_get redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 626.
Subroutine escape_uri redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 654.
Subroutine _get_form_data redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 660.
Subroutine login redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 670.
Subroutine untaint_destination redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 729.
Subroutine logout redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 735.
Subroutine authenticate redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 745.
Subroutine login_form redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 828.
Subroutine satisfy_is_valid redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 853.
Subroutine get_satisfy redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 868.
Subroutine authorize redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 876.
Subroutine send_cookie redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 947.
Subroutine cookie_string redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 978.
Subroutine key redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 1018.
Subroutine get_cookie_path redefined at /usr/share/perl5/EBox/ThirdParty/Apache2/AuthCookie.pm line 1028.
[Tue Oct 27 00:15:23 2009] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Tue Oct 27 00:15:23 2009] [warn] RSA server certificate CommonName (CN) `eBox Server' does NOT match server name!?
[Tue Oct 27 00:15:23 2009] [notice] Apache/2.2.11 (Ubuntu) mod_ssl/2.2.11 OpenSSL/0.9.8g mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal operations
Use of uninitialized value $reason in length at (eval 103) line 49.
[Tue Oct 27 00:16:12 2009] [error] [client 192.168.56.1] File does not exist: /usr/share/ebox/www/favicon.ico, referer: https://example.local:8888/
[Tue Oct 27 00:16:48 2009] [error] [client 192.168.56.1] Failed to contact configuration server; some possible causes are that you need to enable TCP/IP networking for ORBit, or you have stale NFS locks due to a system crash. See http://projects.gnome.org/gconf/ for information. (Details -  1: Not running within active session) at /usr/share/perl5/EBox/GConfModule.pm line 48.\n, referer: https://example.local:8888/

Any ideas how to fix?

javi

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #1 on: October 26, 2009, 10:29:11 pm »
What do you get on the browser?

iarspider

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #2 on: October 27, 2009, 09:04:07 am »
Code: [Select]
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

isaac

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #3 on: November 01, 2009, 01:59:47 pm »
Uhm, from your logs it seems that somehow gconf is not running properly. Did you install the Hardy packages in Jaunty? If you did, that's probably the cause.

iarspider

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #4 on: November 02, 2009, 09:27:11 am »
Nope, everything is jaunty.

centaur5

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #5 on: November 02, 2009, 08:41:32 pm »
I just wanted to let you know I can verify the problem.  I've had that error ever since I installed 1.3.3 on Jaunty a month ago and it persisted with 1.3.6.  Fortunately the user corner isn't a pressing issue for me right now so I can wait and figured it would be fixed by 1.4.

swalter

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #6 on: November 10, 2009, 08:10:18 am »
I also have this problem. 1.3.5 in Karmic. Never tried it in Jaunty.

Iceberg

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #7 on: November 26, 2009, 10:52:46 am »
Another confirmation from me. I have the same erros running Ubuntu Karmic and eBox 1.3.5 from Ubuntu repository packages.

Darvin

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #8 on: November 26, 2009, 11:08:53 am »
I get "500 Internal server error". 1.3.6-0ubuntu1~ppa1~jaunty1 in Jaunty.

jsjc

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #9 on: March 02, 2010, 12:21:16 am »
I am using version 1.4.3 and after putting login and password of user in the usercorner login screen, enters and displays the a Error 500.

There is no related information in the logs of apache, ebox or anywhere...

Anyone knows why could be?

Thanks in advance, need to configure the external mail retrieval and cannot...

vroetman

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Re: User Corner login not working (eBox 1.3.6, Ubuntu 9.04)
« Reply #10 on: May 20, 2010, 06:07:38 am »
I found that if I delete the contents of /var/lib/ebox-usercorner/sids then it works again.

When a user logs out, their file in that space is deleted. I'm not exactly sure the problem, but it was giving me errors (in /var/log/ebox-usercorner/error.log) about
Could not open /var/lib/ebox-usercorner/sids/user_name
where the file user_name (and some others) were remaining there.