DNS stopped, but starting the service disables the gui

[foeke]

Hi,
Since this morning both paid servers stopped the DNS service. As soon as I tries to restart them, the webservice stopped (504 Gateway Time-out).

I tried to restart one server but that failed to reboot

[FAILED] Failed to start Bind Domain name server

And booting stops after [OK] Started time and date service.

The other server is still running but not working since you can’t restart the DNS and without DNS you can’t even access your fileshares.

restarting the dns using the command line didn’t work (it just halts indefinitely after the sudo zs dns restart ) same with restarting the firewall or webgui.

I've opened a ticket but I now have two customers down, so all help is appreciated.

[fabio.soggia]

Same problem here, paid server
From log, automatic update at 3:47am (bind9-dnsutils bind9-host python3-zipp bind9-utils bind9 bind9-libs)
Now bind doens't start

[Daniel Joven]

Hi guys,

This issue is reported in the following link, we will update it as soon as possible.

- https://github.com/zentyal/zentyal/issues/2173

[fabio.soggia]

Thanks, workaround works, but had to reboot

[foeke]

Thanks, workaround works, but had to reboot

Thanks. That was what was needed in the end in our case also.