Author Topic: We have a problem with Zentyal not being able to fully update at the moment.  (Read 3634 times)

richstyles

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Hi all, could you please help us with this?

When I run the command sudo apt update, I get this error
 

W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://packages.zentyal.org/zentyal 6.2 InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 07BE4CBFFDE85677
W: Failed to fetch http://packages.zentyal.org/zentyal/dists/6.2/InRelease  The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 07BE4CBFFDE85677
W: Some index files failed to download. They have been ignored, or old ones used instead.

acon

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richstyles

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Thank you very much for your reply, happy new year

vcottet

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Yes i did that but here is the results of "apt-key list" (it seems expired since the 2022-05-27):

/etc/apt/trusted.gpg.d/zentyal-6.2-packages-com.asc
---------------------------------------------------
pub   rsa3072 2020-05-27 [SC] [expired: 2022-05-27]
      935D 5F02 D09D 8E65 99D5  2A01 799E 2919 24B3 C2E9
uid           [ expired] Zentyal Commercial Repository <blorente@zentyal.com>

/etc/apt/trusted.gpg.d/zentyal-qa.asc
-------------------------------------
pub   rsa2048 2012-09-07 [SC]
      FFFF 8A63 82DC 816C 277B  935E 8E92 29F7 E23F 4777
uid           [ unknown] Zentyal Release Team <release-team@zentyal.org>
sub   rsa2048 2012-09-07 [E]

neotec

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Hi there,

not sure if you still need it, but in the end I was fixing it yesterday:

for the commercial edition you have to download this:

sudo wget -O - http://keys.zentyal.org/zentyal-6.2-packages-com.asc | sudo apt-key add -

for the "free version" this:

sudo wget -O - http://keys.zentyal.org/zentyal-6.2-packages-org.asc | sudo apt-key add -

BR
Christof

ndpsc

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I am having a similar issue with version 7 of Zentyal. Could someone assist me with a fix?

Quote
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://packages.zentyal.com/zentyal-qa 7.0 InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY EF358ACFF842CD9E
W: Failed to fetch http://packages.zentyal.com/zentyal-qa/dists/7.0/InRelease  The following signatures couldn't be verified because the public key is not available: NO_PUBKEY EF358ACFF842CD9E
W: Some index files failed to download. They have been ignored, or old ones used instead.


Thanks

turalyon

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I am having a similar issue with version 7 of Zentyal. Could someone assist me with a fix?

Quote
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://packages.zentyal.com/zentyal-qa 7.0 InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY EF358ACFF842CD9E
W: Failed to fetch http://packages.zentyal.com/zentyal-qa/dists/7.0/InRelease  The following signatures couldn't be verified because the public key is not available: NO_PUBKEY EF358ACFF842CD9E
W: Some index files failed to download. They have been ignored, or old ones used instead.

Thanks

The commands are:

Code: [Select]
sudo apt-key list
sudo apt-key del "935D 5F02 D09D 8E65 99D52A01 799E 2919 24B3 C2E9"

sudo wget -O - http://keys.zentyal.org/zentyal-7.0-packages-com.asc | sudo apt-key add -
sudo apt-key list

sudo apt update

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