Author Topic: can't reach packages.zentyal.org and www.zentyal.com  (Read 128 times)

mikeinmaine

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can't reach packages.zentyal.org and www.zentyal.com
« on: November 20, 2022, 04:22:57 pm »
can't reach packages.zentyal.org and www.zentyal.com.  is this a recent thing?  I can't get to my zentyal server's admin interfaces. Receive a 504 gateway error. I'm guessing that they are trying to phone home to zentyal.org/com.

Some bigger Internet problem?

Tracing route to packages.zentyal.org [3.121.107.3]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms    <1 ms    <1 ms  192.168.2.1
  3    11 ms    11 ms    11 ms  10.10.10.13
  4    11 ms    11 ms    11 ms  20.l.ptldmefo1dw.me.consolidated.net [64.222.213.167]
  5    12 ms    12 ms    11 ms  pool-64-222-213-46.port.east.myfairpoint.net [64.222.213.46]
  6     *        *        *     Request timed out.
  7    77 ms    77 ms    77 ms  be2099.ccr41.lon13.atlas.cogentco.com [154.54.82.33]
  8    76 ms    76 ms    77 ms  be2348.rcr21.b023101-0.lon13.atlas.cogentco.com [130.117.51.74]
  9    77 ms    76 ms    77 ms  a100-row.demarc.cogentco.com [149.11.173.122]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.


mikeinmaine

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Re: can't reach packages.zentyal.org and www.zentyal.com
« Reply #1 on: November 20, 2022, 07:05:28 pm »
Well the zentyal.com site and packages.zentyal.org appear to be back.  It doesn't seem like a good thing that the admin interface on a zentyal community server won't load if those domains are offline.

Mike

Daniel Joven

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Re: can't reach packages.zentyal.org and www.zentyal.com
« Reply #2 on: November 21, 2022, 01:27:52 pm »
Hi mikeinmaine,

There was an incident with one of the servers and because of that, the downtime of the repositories.

Regarding your 504 gateway error, it should not be caused by the downtime of the Zentyal repositories. I recommend you analyze the following log files in order to identify why your Zentyal Admin Interface had issues.
  • /var/log/zentyal/
  • /var/log/syslog

Best regards, Daniel Joven.