Author Topic: File disappeared without a trace  (Read 410 times)

Quandit

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File disappeared without a trace
« on: March 23, 2022, 02:01:21 pm »
Hi all

I have a problem with files, some user can't open file xls because filse is not visable in sharing catalog.

In log I found only last activity:

2022-03-21 11:44:06 172.X.X.X podolskak Read file FILE.xls

zero traces of removal where I try use the Query Logs ❱ Full Reports in Zentyal admin panel

Is some palce in Zentyal where I can find some information why this file disapire and why samba log don't know anything about this?

turalyon

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Re: File disappeared without a trace
« Reply #1 on: March 24, 2022, 01:04:24 pm »
Hi,

If you have the audit feature enable (conf file: /etc/zentyal/samba.conf , option: disable_fullaudit), you should see all the traces in the log file '/var/log/syslog'.

Also, you should check the permissions of that file and the directory where is located, just to confirm that everything is correct.

Finally, it might be a Antivirus actions, perhaps this module has detected the XLS file as a threat.

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