Author Topic: Zentyal 7 and Thunderbird configuration  (Read 1417 times)

tomasich

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Zentyal 7 and Thunderbird configuration
« on: December 02, 2021, 05:20:49 pm »
Hi, I've deployed a Zentyal 7 version, enabled mail and webmail modules.
Everything it's ok, mail are sent and received.
I need to configure a client on lan of Zentyal server to take email via IMAP protocol but it doesn't work.
I can login in SoGo webmail, the user and password it's ok and the same I'm using in Thunderbird configuration.
In Mail, general all this options are enabled:
Mail retrieval services
 POP3 service enabled
 Secure POP3S service enabled
 IMAP service enabled
 Secure IMAPS service enabled
 Retrieve mail for external accounts
 Manage Sieve scripts

What I miss in configuration?
Andrea

turalyon

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Re: Zentyal 7 and Thunderbird configuration
« Reply #1 on: December 07, 2021, 03:40:44 pm »
Hi Tomasich,

You need to configure 'Normal password' in the 'Authentication' field for Incoming and Outgoing methods.

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tomasich

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Re: Zentyal 7 and Thunderbird configuration
« Reply #2 on: December 17, 2021, 02:40:33 pm »
Hi, MANY thanks for replay.
I've searched for the setting but I can't find it.
Can you be more precise?
My core version is 7.0.4.

tomasich

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Re: Zentyal 7 and Thunderbird configuration
« Reply #3 on: December 22, 2021, 02:27:49 pm »
Hi Tomasich,

You need to configure 'Normal password' in the 'Authentication' field for Incoming and Outgoing methods.

---
“This world is ours, and by the Holy Light we will keep it safe, now and forever".

Hi, MANY thanks for replay.
I've searched for the setting but I can't find it.
Can you be more precise?
My core version is 7.0.4.

turalyon

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Re: Zentyal 7 and Thunderbird configuration
« Reply #4 on: December 27, 2021, 03:52:52 pm »
Hi,

I did a quick test and I could configure Thunderbird and send emails. Below the configuration that I set:

For incoming:

* Protocol: IMAP
* Server: zentyal.zentyal-domain.lan
* Port: 143 (993 worked too)
* SSL: STARTTLS
* Authentication: Normal Password
* Username: maria@zentyal-domain.lan

For outgoing:

* Protocol: SMTP
* Server: zentyal.zentyal-domain.lan
* Port: 587
* SSL: STARTTLS
* Authentication: Normal Password
* Username: maria@zentyal-domain.lan

Hope it helps.

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“This world is ours, and by the Holy Light we will keep it safe, now and forever".

toomanylogins

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Re: Zentyal 7 and Thunderbird configuration
« Reply #5 on: March 10, 2022, 02:12:22 pm »
I wasted a fair bit of time trying to get the authentication to work until I realised that in Thunderbird server settings for imap and smtp the user name is the email address used for zentyal. It is not your Zentyal user name that you login with via SOgo webmail. The password is the same.