Author Topic: After Trial Ended, No Internet, Can't Input New License  (Read 257 times)

Cloudzard

  • Zen Apprentice
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
After Trial Ended, No Internet, Can't Input New License
« on: December 02, 2019, 05:14:55 pm »
Hello everyone. I was using a trail version of Zentyal. Today the trial ended and I try to input the new license but suddenly Zentyal doesn't have access to internet anymore. It has local network access cause it can ping and be pinged by other machines, but can't ping external sites and thanks to this can't input the new license code. I was checking the /etc/resolv.conf and I noticed this:

nameserver 192.168.X.X
search mydomain.name

So everything pin points that maybe it is trying to use the domain controller to resolve DNS but the domain controller is disabled cause the trial ended?

If someone can help me with this would be gladly appreciated.

doncamilo

  • Zen Samurai
  • ****
  • Posts: 392
  • Karma: +112/-1
    • View Profile
Re: After Trial Ended, No Internet, Can't Input New License
« Reply #1 on: December 03, 2019, 10:38:40 am »
 :)

Read this: https://forum.zentyal.org/index.php/topic,34633.0.html

Through google translator it seems to me it's the same case.

Cheers!
"Tanta salud goces como bondad abrigues en tu corazón"

Don Camilo.

"That place... is strong with the
dark side of the Force.  A domain
of evil it is.  In you must go."

Yoda.

webmaster

  • Zentyal Staff
  • Zen Apprentice
  • *****
  • Posts: 11
  • Karma: +1/-1
    • View Profile
Re: After Trial Ended, No Internet, Can't Input New License
« Reply #2 on: December 03, 2019, 11:50:24 am »
Hello there,

When the 45-day Trial ends, the server will stop working. You have the following options:

  • You can request a new Trial and make a new test deploy (you didn't have time to test the Trial, you don't mind making a new test deployment...). If the 45-day Trial period is not long enough, feel free to write us (https://zentyal.com/contact-us/), tell us a little about your deployment and ask for a longer Trial period.
  • You can purchase the commercial license. You can either make a fresh install or activate the expired Trial with our Team's help.

BR.