Author Topic: Zentyal 6.1 & 6.2 PPPoE connection problem with VDSL modem  (Read 1303 times)

chrissnell

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Zentyal 6.1 & 6.2 PPPoE connection problem with VDSL modem
« on: June 22, 2020, 10:32:59 am »
I have been running a Zentyal 3.5 Server for several years, it successfully connects to the internet via a BT Openreach VDSL FFTC modem using PPPoE, on one of its Ethernet ports.

On a new server I have tried both Zentyal 6.1 and 6.2, but in both cases I am unable to get a internet connection using the same modem setup as with Zentyal 3.5.  I've tested with a clean install selecting only the Firewall role.

When setting up the interface I receive the following warning:

Some modules reported error when saving changes . More information on the logs in /var/log/zentyal/
The following modules failed while saving their changes, their state is unknown: network

Looking through the log file (attached below) this appears to be the problem:

Error output: ethtool: bad command line argument(s)
Failed to bring up zentyal-ppp-eth0.

I've been a Ubuntu user for many years so have learnt a little, but am stuck with this one don't know how to troubleshoot any further.  I love to get it working, and can do what I can my end to help debug further.

Thanks for any assistance
Chris

_______________________________________________________________________________

Zentyal.log

2020/06/21 15:05:10 INFO> GlobalImpl.pm:616 EBox::GlobalImpl::saveAllModules - Saving config and restarting services: network firewall
2020/06/21 15:05:10 INFO> Base.pm:231 EBox::Module::Base::save - Restarting service for module: network
2020/06/21 15:05:12 ERROR> Sudo.pm:240 EBox::Sudo::_rootError - root command /usr/share/zentyal/unblock-exec /sbin/ifup --force -i /etc/network/interfaces zentyal-ppp-eth0 failed.
Error output: ethtool: bad command line argument(s)
 For more information run ethtool -h
 run-parts: /etc/network/if-up.d/ethtool exited with return code 1

Command output: Plugin rp-pppoe.so loaded.
 Failed to bring up zentyal-ppp-eth0.
.
Exit value: 1 at root command /usr/share/zentyal/unblock-exec /sbin/ifup --force -i /etc/network/interfaces zentyal-ppp-eth0 failed.
Error output: ethtool: bad command line argument(s)
 For more information run ethtool -h
 run-parts: /etc/network/if-up.d/ethtool exited with return code 1

Command output: Plugin rp-pppoe.so loaded.
 Failed to bring up zentyal-ppp-eth0.
.
Exit value: 1 at /usr/share/perl5/EBox/Sudo.pm line 240
EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/EfW0C0WgR2.cmd 2> /var/lib/zentyal/tmp/stderr', '/usr/share/zentyal/unblock-exec /sbin/ifup --force -i /etc/network/interfaces zentyal-ppp-eth0', 256, 'ARRAY(0x564265d6fc30)', 'ARRAY(0x564262d756d0)') called at /usr/share/perl5/EBox/Sudo.pm line 210
EBox::Sudo::_root(1, '/usr/share/zentyal/unblock-exec /sbin/ifup --force -i /etc/network/interfaces zentyal-ppp-eth0') called at /usr/share/perl5/EBox/Sudo.pm line 153
EBox::Sudo::root('/usr/share/zentyal/unblock-exec /sbin/ifup --force -i /etc/network/interfaces zentyal-ppp-eth0') called at /usr/share/perl5/EBox/Network.pm line 3735
EBox::Network::_enforceServiceState('EBox::Network=HASH(0x564264fe3a90)') called at /usr/share/perl5/EBox/Module/Service.pm line 947
EBox::Module::Service::_regenConfig('EBox::Network=HASH(0x564264fe3a90)') called at /usr/share/perl5/EBox/Module/Base.pm line 234
eval {...} at /usr/share/perl5/EBox/Module/Base.pm line 233
EBox::Module::Base::save('EBox::Network=HASH(0x564264fe3a90)') called at /usr/share/perl5/EBox/GlobalImpl.pm line 648
eval {...} at /usr/share/perl5/EBox/GlobalImpl.pm line 647
EBox::GlobalImpl::saveAllModules('EBox::GlobalImpl=HASH(0x5642616a6be8)', 'progress', 'EBox::ProgressIndicator=HASH(0x564264d581d0)') called at /usr/share/perl5/EBox/Global.pm line 95
EBox::Global::AUTOLOAD('EBox::Global=HASH(0x564260c6a710)', 'progress', 'EBox::ProgressIndicator=HASH(0x564264d581d0)') called at /usr/share/zentyal/global-action line 32
eval {...} at /usr/share/zentyal/global-action line 30
2020/06/21 15:05:12 ERROR> GlobalImpl.pm:652 EBox::GlobalImpl::saveAllModules - Failed to save changes in module network: root command /usr/share/zentyal/unblock-exec /sbin/ifup --force -i /etc/network/interfaces zentyal-ppp-eth0 failed.
Error output: ethtool: bad command line argument(s)
 For more information run ethtool -h
 run-parts: /etc/network/if-up.d/ethtool exited with return code 1

Command output: Plugin rp-pppoe.so loaded.
 Failed to bring up zentyal-ppp-eth0.
.
Exit value: 1