Author Topic: sogo login error  (Read 1400 times)

havacuban

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sogo login error
« on: April 25, 2019, 02:15:42 am »
I need help

I have sogo version 4.0.2 on a zentyal 6.0, I'm failing login sogo. in the log I have the following error
Apr 24 18:44:03 sogod [10865]: SOGoRootPage Login from '192.168.165.4' for user 'ebe' might not have worked - password policy: 65535
grace: -1 expire: -1 bound: 0
Apr 24 18:44:03 sogod [10865]: 192.168.165.4 'POST / SOGo / connect HTTP / 1.1' 403 34/67 0.167 - - 0
2019-04-24 18: 44: 12.313 sogod [10865: 10865] ERROR (- [NGLdapSearchResultEnumerator nextObject]): does not support result references yet.

I thank their help
Thank you

doncamilo

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Re: sogo login error
« Reply #1 on: May 24, 2019, 11:48:47 pm »
I need help

I have sogo version 4.0.2 on a zentyal 6.0, I'm failing login sogo. in the log I have the following error
Apr 24 18:44:03 sogod [10865]: SOGoRootPage Login from '192.168.165.4' for user 'ebe' might not have worked - password policy: 65535
grace: -1 expire: -1 bound: 0
Apr 24 18:44:03 sogod [10865]: 192.168.165.4 'POST / SOGo / connect HTTP / 1.1' 403 34/67 0.167 - - 0
2019-04-24 18: 44: 12.313 sogod [10865: 10865] ERROR (- [NGLdapSearchResultEnumerator nextObject]): does not support result references yet.

I thank their help
Thank you

This isn't an error. Simply, you have created this user before install the Zentyal mail module and his e-mail account isn't configured. You can check this by viewing the user profile in webadmin . When I try to login into sogo with an user whos hasn't configured his e-mail account,  I have this log:

2019-05-24 23:40:45.189 sogod[15176:15176] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
May 24 23:40:45 sogod [15176]: SOGoRootPage Login from '192.168.1.34' for user 'user' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0
May 24 23:40:45 sogod [15176]: 192.168.1.34 "POST /SOGo/connect HTTP/1.1" 403 34/55 0.122 - - 0

You have simply to configure the mail account manually for this users created before the mail module installation  :)

geneliapage

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Re: sogo login error
« Reply #2 on: June 26, 2019, 11:32:49 am »
I am also facing the same error on my device. It is creating Windows 10 Taskbar Frozen error. Do you have any idea to fix this?

doncamilo

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Re: sogo login error
« Reply #3 on: June 26, 2019, 01:32:19 pm »
I am also facing the same error on my device. It is creating Windows 10 Taskbar Frozen error. Do you have any idea to fix this?

 :)

If you have the same issue that the user havacuban this isn't an SOGo or Zentyal error. Simply the samba user was created before to install the mail module, so his e-mail account isn't configured. I don't use Windows, but if this is frozen the taskbar, I think that you should suspect of your browser.

Cheers!

JonathanTest

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Re: sogo login error
« Reply #4 on: July 25, 2019, 04:13:26 am »
It will never be able to login as this user or show any private data except for the pathes. I fixed it.

Problem: I allowed real mailboxes to be aliases in the sogo SQL view. SOGo does not like that. You'd need to delegate mailbox A to mailbox B inside SOGo.