Author Topic: cannot validate the license key  (Read 1391 times)

luxorpt

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cannot validate the license key
« on: August 10, 2017, 11:48:30 am »
I am testing the commercial version for a client.
Whenever I try to license the same fault.
I have no errors in the output system.
Due to a possible architecture or design error, I do not have the operating system yet to be able to test and correct some errors.
Is there any way to fix this flaw?

branislav.kopun

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Re: cannot validate the license key
« Reply #1 on: May 28, 2022, 07:09:53 pm »
I have the same fault on verzion Zentyal 7.0

from zentyal.log
Code: [Select]
2022/05/28 19:02:40 DEBUG> Edition.pm:121 EBox::SysInfo::Model::Edition::validateTypedRow - License key cannot be validated. Please try again or check your Internet connection. at License key cannot be validated. Please try again or check your Internet connection. at /usr/share/perl5/EBox/SysInfo/Model/Edition.pm line 121
Is there any solution ?

Jasica James

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Re: cannot validate the license key
« Reply #2 on: July 26, 2022, 11:11:10 am »
Hey ,
I am facing the same issues while licensing.
is there any solution kindly share 

turalyon

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Re: cannot validate the license key
« Reply #3 on: July 26, 2022, 11:22:04 am »
Hey ,
I am facing the same issues while licensing.
is there any solution kindly share 


Hi,

First of all, you must ensure that your Zentyal server can resolve external domains like 'google.es'.

Second, keep in mind that if the license key was already activated in the past, you cannot use it again without contacting Zentyal.

In case you still have an issue, you must contact 'sales@zentyal.com' and provide them your license key and the error you get.

Hope it helps you.

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