Author Topic: Problem with deleting event from a calendar on the Iphone  (Read 1719 times)

euggenk

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Problem with deleting event from a calendar on the Iphone
« on: May 24, 2017, 02:36:54 pm »
Hi everybody! I installed a new, 5th release of Zentyal. After dealing with it about a week, succeeded to make it work, including domain, email, outlook and an activesync. Everything is OK, more or less, but one, very disturbing point.
I can not delete an event from the Iphone 7 (IOS-10.2.3-the last one updated) calendar. After erasing the item, it returns back in a few seconds and appears again in the same place. Adding an event works just fine.  I tried to find a solution, playing with it a few days, but, alas, unsuccessfully. tried to make changes to a push service, etc. I'd like to stress, that IOS recognizes zentyal as an exchange server without any problem. Any idea?
« Last Edit: May 24, 2017, 02:42:08 pm by euggenk »

joke24

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Re: Problem with deleting event from a calendar on the Iphone
« Reply #1 on: May 29, 2017, 09:27:58 am »
Hi,

I'm also facing this problem.
Tried it with Outlook 2013 and with my iPhone.

After deleting an event, it returns after a few seconds.
Only deleting in SOGO Web removes it permanently.

Logs:

<removed>&DeviceType=WindowsOutlook15 HTTP/1.1" 200 0/689 0.627 - - 0
May 29 09:22:08 sogod [3289]: <0x0x55f194387f60[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes in Ping...
May 29 09:22:11 sogod [3288]: <0x0x55f193d3d3e0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes in Ping...
May 29 09:22:12 sogod [3287]: <0x0x55f193b679f0[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 29 09:22:12 sogod [3287]: <removed ip> "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=<removed user>&DeviceId=<removed id>&DeviceType=WindowsOutlook15 HTTP/1.1" 200 98/116 0.014 - - 0
May 29 09:22:13 sogod [3287]: <0x0x55f193b6c400[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 29 09:22:13 sogod [3287]: <removed ip> "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=<removed user>&DeviceId=<removed id>&DeviceType=WindowsOutlook15 HTTP/1.1" 200 900/689 0.643 - - 264K
May 29 09:22:18 sogod [3289]: <removed ip> "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=<removed user>&DeviceId=<removed id>&DeviceType=WindowsOutlook15 HTTP/1.1" 200 13/358 10.620 - - 0
May 29 09:22:19 sogod [3287]: <removed ip> "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=<removed user>&DeviceId=<removed id>&DeviceType=WindowsOutlook15 HTTP/1.1" 200 0/689 0.637 - - 0
May 29 09:22:19 sogod [3289]: <0x0x55f1940dffa0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes in Ping...

euggenk

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Re: Problem with deleting event from a calendar on the Iphone
« Reply #2 on: May 29, 2017, 11:53:56 am »
Ok, I found a solution. Use CalDav and Cardav in the IPHONe, do not use exchange protocol. For mail use an IMAP. This is a bug.

joke24

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Re: Problem with deleting event from a calendar on the Iphone
« Reply #3 on: May 30, 2017, 08:35:10 am »
How do you know, that this is a bug?
Do you have a bug entry in the bugtracker?

euggenk

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Re: Problem with deleting event from a calendar on the Iphone
« Reply #4 on: May 30, 2017, 10:15:56 am »
Lucky guess. I have no other explanation. Has to be IOS problem with activesync or vise versa.
This is a one way issue. Deleting appointment from the Iphone.
I tried it with ZENTYAL on two different Dell servers - T430 series
With raid 1. First case 2 Tera disks, second 4. In both cases failing during the installation UFEI
is impossible to install. While 4.2 works like a charm.
« Last Edit: May 31, 2017, 02:54:25 pm by euggenk »

joke24

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Re: Problem with deleting event from a calendar on the Iphone
« Reply #5 on: May 31, 2017, 12:43:22 pm »
I got it fixed, with installing the nightly build of SOGo 3.2.9.
https://sogo.nu/nc/support/faq/article/how-to-install-nightly-sogo-versions-on-ubuntu.html
But I wouldn't use this in an productive environment.

Outlook and iPhone Syncing is working, no removal problem, looks very good.

I hope the zentyal team will update the used sogo version 3.2.1 to an stable SOGo Version without this bug soon...


euggenk

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Re: Problem with deleting event from a calendar on the Iphone
« Reply #6 on: May 31, 2017, 02:53:15 pm »
Thank you a lot for an update. I am not
a big fan of a night updates, but if the installation was smooth, as you say,
I'll give it a chance:)