Author Topic: Queue management - There are no message in the queue or the service has stopped  (Read 652 times)

pln

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Incoming mail is fine but outgoing isn't see above.
How do I restart the queue service, e.g. what is it called?

Dezsike

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Unless the mail bounce back to the sender, your server is working perfectly. Normally you won't see anything in the queue as outgoing mails are delivered immediately in most cases. However, when the mail server of the receiving end returns an error 4xx or connection fails your server will queue the mail and try to deliver it again after a few minutes. After a few (usually 10) failed delivery attempts the mail bounce back to the sender with an error message. Try registering an address with a free mail provider (e.g. gmail) and send a mail from your server. It should either arrive or bounce back to the sender with an error message. If none of the above, try checking the queue again. If it bounce back note the error message and try to resolve the problem it indicates (if it's related to your server of course, you can't delete from the receiver's mailbox if it's full, for example).