CNServices, Robb I think the pair of you have hit the nail on the head.
I think when it comes to support and solutions of something like a small business server, it is one of those it sounds simple until you actually manage it.
I have always worked in the SMB arena and wow its a complex and diverse enterprise that has a lot of need for a community backed small business server.
I really hope Zentyal make a rock solid base and provide premium support subscriptions.
Also I really wish they would broaden there horizon, provide a market place of community solutions.
Packages, software, support, hardware to documentation based very much on current app styles of high volume and low cost.
There is a huge market out there which would be beneficial to many business's.
I am back to my call for contribution licensing, there are so many ways that people can contribute to a project and sadly the reality of open source is so many people not contributing.
Personally I would love to see a contribution license scheme that allows contributors to freely trade whilst making a few bucks off the many who don't contribute.
This allows for a mass and diversity of not only product but industry specific product and Zentyal see the light make a market place and make some money.
Its a contribution protection method that values contribution. The only people hit for a few bucks are the leachers and that is only after there free trial ends.
If they don't contribute before the trial termination then it might need a few bucks.
Opensource is a new business model and there are many ways to offer more.