Author Topic: Cannot login to new Zentyal instalation  (Read 1373 times)

dzilupl

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Cannot login to new Zentyal instalation
« on: March 13, 2014, 01:13:38 pm »
Hi everyone.
I've installed latest Zentyal Community Server on my XenServer VM. Installation was completed successfully but when I try do login to my Zentyal using https://IP-of-my-Zentyal I see "Page not found". I can ping my Zentyal server, I can get to cmd but cannot login using GUI. Someone can help? What and how can I check? I'm totally new in Zentyal.

pcready.cl

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Re: Cannot login to new Zentyal instalation
« Reply #1 on: March 14, 2014, 03:13:41 am »
Try restarting the www-gui service.

Code: [Select]
sudo -i
service zentyal webadmin restart

Try that and tell me how it goes.
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dzilupl

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Re: Cannot login to new Zentyal instalation
« Reply #2 on: March 14, 2014, 10:24:11 pm »
Not working :(

zentyal: unrecognized service

N. Balauro

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Re: Cannot login to new Zentyal instalation
« Reply #3 on: March 15, 2014, 02:39:47 am »
Im assuming this means zentyal didnt get installed and only ubuntu server did.

You could verify this.
Code: [Select]
dpkg -l zentyal
Zentyal 3.3.10 -- Xen 4.1 Hypervisor -- Intel Xeon 1245V3

dzilupl

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Re: Cannot login to new Zentyal instalation
« Reply #4 on: March 15, 2014, 09:16:09 am »
No packages found matching zentyal.

How is it possible if I was installing it using "zentyal-3.3-amd64.iso" and during installation there was no question what packages to install?

What I have to do now to get Zentyal working? I can try install it again using "zentyal-3.3-amd64.iso" but what if it wont work again?

N. Balauro

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Re: Cannot login to new Zentyal instalation
« Reply #5 on: March 15, 2014, 11:46:17 am »
Im not sure what happen during your install, but if i remember correctly... this happened to me one time when I booted the 3.3 install USB via UEFI. I  believe I got different menu options to install. At the top of the list wast a generic "install" while towards the bottom were the normal "insall zentyal(delete all) or install zentyal (expert)" -i think.  When i chose the generic install option it installed ubuntu only, just like in your case.

Anyway... I dont see why you shouldnt be able to apt-get the zentyal packages and continue from there. Here is the official doc from ubuntu describing all the packages u can install and how to direct to the zentyal repository for all packages avail.

https://help.ubuntu.com/12.04/serverguide/zentyal.html

Otherwise, you could try a vanilla install and be sure you are selecting an install option including zentyal in the label, or try expert install, if you havent already. Good Luck!
Zentyal 3.3.10 -- Xen 4.1 Hypervisor -- Intel Xeon 1245V3