Author Topic: Zentyal Cloud Login and DDNS  (Read 1102 times)

0oOo0

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Zentyal Cloud Login and DDNS
« on: April 28, 2013, 12:56:30 am »
Hi

DDNS doesn't appear to be redirecting my external server name to my public IP address as when I ping my external server name <hostname>.zentyal.me it doesn't return my public IP and instead gives me 199.101.28.130

From the Console page in Network > Dynamic DNS I've checked the enable dynamic DNS box and the service is set to Zentyal Cloud.

When log in to https://remote.zentyal.com/ under Dynamic DNS it says
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No IP updates yet
So I'm figuring that the problem is on my end, however, I would like to log-in to Zentyal Cloud anyway at https://cloud.zentyal.com/login/?next=/files/ but it returns an error message:
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Your username and password didn't match. Please try again.
The documentation doesn't return anything when I search for DDNS i.e.
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http://doc.zentyal.org/en/search.html?q=DDNS
Is there a wiki on this I have missed?

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Re: Zentyal Cloud Login and DDNS
« Reply #1 on: April 28, 2013, 05:54:31 am »
DDNS has mysteriously started to work and I can now ping my IP address using <hostname>.zentyal.me  Does it usually take a few hours for the mapping to take place?

The issue with not being able to get int Zentyal cloud persists.

jbahillo

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Re: Zentyal Cloud Login and DDNS
« Reply #2 on: July 15, 2013, 12:14:31 pm »
Hi there:

First things first, I think you are confusing two different services:

Zentyal Remote (know before ad Zentyal Cloud ) is for server management.

Zentyal Cloud is now just for Zentyal files on the cloud.

This being said, I'm glad your service came back to work again