Sam throw a date up there so they can see its current.
Where is the community manager when you need one ?
Anyway this has me thinking we need a community RSS feed in the web-console where moderators can escalate a bug quickly.
It could just be a hidden forum with moderator access and we can view the results via RSS.
The forum for me due to international timezones is the first port of call and if bugs come in that validate your problem as an obvious bug. Then its time for trac, I don't like to flood trac so that it is concise and a good tool for the dev's.
I know I have said this before but we are all here because of Zentyal and Zentyal technologies.
We have a huge forum section on Zentyal Desktop which as far as I can make out doesn't even have any development.
In my opinion shouldn't have as proscribing a desktop as a only solution rather than giving the tools to cater for many distro's, this and has been a M$ mistake.
Why we have this huge section for an ill advised initiative is beyond me as for a start it doesn't really exist.
Then we have international boards that separates us into isolated islands of language. Personally I don't give a s*** where I am from or what language I read. I have chromium browser at the ready and it will translate all the languages into something that I can understand.
I am here because of the technology and everything is posted into one forum which in terms of intelligent data and data normalisation, fubar is the only term that comes to mind.
We have a logical structure that is represented by the technologies we use. That structure is already presented in a logical way via the documentation.
That logical structure should be replicated in every activity we use. Its that simple and it would return metrics and a huge amount of value to how we use and what we see of value.
It doesn't mean we have to lose any localisations it just means we need to use the full capabilities of this forum or another product if that is deemed the way to go.
The current forum is i18n capable and we can all still stay in groups of localisation but as child forums of the technologies we are interested in.
Depending on geodb data the forum will change to your localisation.
This way we can post against DNS and because we are all posting in particular forum this will highlight rapidly any problems we are receiving.
Also the forum search engine is geared to search by forum and section so you can get more concise results.
Then when it comes to Open Source and the bible on good software we seem to be over looking some key points.
http://en.wikipedia.org/wiki/The_Cathedral_and_the_Bazaar#Guidelines_for_creating_good_open_source_software6. Treating your users as co-developers is your least-hassle route to rapid code improvement and effective debugging.
8. Given a large enough beta-tester and co-developer base, almost every problem will be characterized quickly and the fix obvious to someone.
9. Smart data structures and dumb code works a lot better than the other way around.
11. If you treat your beta-testers as if they're your most valuable resource, they will respond by becoming your most valuable resource.
12. The next best thing to having good ideas is recognizing good ideas from your users. Sometimes the latter is better.
13. Often, the most striking and innovative solutions come from realizing that your concept of the problem was wrong.
19. Provided the development coordinator has a communications medium at least as good as the Internet, and knows how to lead without coercion, many heads are inevitably better than one.
Number 9 is so obvious with this forum as its data structure is on a par with ishat, in the dumb stakes.
I don't think we need to change platform, I think its about time to utilize what SMF have to offer.
We need to intergrate things and stop adding separate and disparate functionality into the community site.
It needs someone with a bit of vision who has the interest of the community in mind whilst has the intelligence that the data capture of usage and interest is highly valuable commercial data for Zentyal.
Its not all that hard to accomplish and I am 44 and now totally bald, so I can't pull my hair out any more.
All I ask is for you to take a step back forget the past and come up with a good solution, as it isn't and its obvious.
Stuart
Topic: [SOLVED] Issues after recent package updates (Read 6257 times)